Job Description

We’re looking to place an experienced IT Project Manager to oversee multiple medium to large-scale projects, guiding cross-functional teams through all project phases, including design, build, testing, and go-live. You will ensure timely delivery of projects within established scope, schedule, and budget in a fast-paced casino gaming and IT environment.

Your role:

Project Planning & Execution:

• Develop and maintain detailed project management plans in alignment with established PM methodology.
• Oversee all project phases, from initiation through completion, ensuring timelines, budgets, and deliverables are met.
• Delegate tasks according to team members' skills and responsibilities, ensuring efficient workflow.
• Create required project documentation and artifacts.
• Adjust project schedules and objectives as necessary to meet evolving business needs or financial adjustments.

Stakeholder & Team Collaboration:

• Act as the main liaison among internal departments (operations, compliance, IT) and external vendors to align project objectives.
• Facilitate stakeholder communication, keeping goals, updates, risks, and team actions in sync.
• Lead project meetings, resolve conflicts, and build productive relationships with sponsors and project teams.

Risk, Issue, and Compliance Management:

• Identify, assess, and address risks and issues to maintain compliance with gaming regulations and industry standards.
• Develop and maintain logs for risks, issues, decisions, and actions (RIDA).
• Collaborate closely with legal and compliance teams to ensure adherence to regulatory requirements.
• Negotiate and resolve conflicts or issues that may impact project progression.

Systems Integration & Quality Assurance:

• Oversee the integration of IT systems with operations to ensure functionality, regulatory compliance, and security standards.
• Lead system testing to ensure quality standards are met before deployment.
• Coordinate system handovers and ensure end-user readiness through effective training and support.

Budget & Resource Management:

• Manage project budgets, tracking expenditures against forecasts, and adjust as needed to meet financial goals.
• Develop resource budget requests and oversee vendor contracts, staffing requirements, and team allocation.
• Continuously monitor resources and perform quality reviews, escalating issues related to scope, budget, or timeline as necessary.

Reporting & Performance Monitoring:

• Monitor project progress, identify risks early, and implement recovery plans as needed.
• Prepare and deliver regular status reports to management and stakeholders covering scope, milestones, budget, risks, and critical issues.
• Ensure successful project completion and stakeholder satisfaction.

Leadership & Continuous Improvement:

• Lead and motivate project teams to foster a collaborative and productive environment.
• Conduct post-project reviews to capture lessons learned and pinpoint areas for future improvement.
• Leverage past project experience to anticipate challenges and foster innovation.

What you’ve got:

• Minimum of 5 years in project management, with at least 3 years in the casino gaming industry and 4 years managing IT projects.
• Strong understanding of casino gaming systems and IT infrastructure, covering Slot management systems, Cage operations, Table game systems, payment processing, loyalty programs, and online gaming platforms.
• Proven track record of managing large-scale upgrades of casino and gaming systems (e.g., Slot management, Loyalty, Progressive systems) across an enterprise and managing multiple projects concurrently.
• PMP certification or equivalent industry recognized certification preferred.
• Technical Skills: Proficiency with project management tools like MS Project and familiarity with Agile and Waterfall methodologies.
• Leadership, negotiation, and mediation expertise.
• Budget management, risk mitigation, and team leadership skills.
• Analytical and creative problem-solving abilities.
• Strong planning, organizational, and time management skills.
• Effective collaboration across organizational levels.
• Ability to secure cooperation from management, clients, and departments.
• Adaptability to evolving priorities and demands.
• Comfort working through ambiguity.
• Proficiency in written and verbal communication.

Preferred:

• Bachelor’s degree in IT or related field, or equivalent experience.
• Compliance Knowledge: Familiarity with gaming regulatory compliance and Gaming Control Board regulations.

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