Job Description
Title: Gaming Software Update Supervisor (Project Manager)
Location: Las Vegas, NV (hybrid remote)
Type: 12-18 month contract
We’re looking to place an experienced individual to oversee multiple medium to large-scale projects, guiding cross-functional teams through all project phases, including design, build, testing, and go-live. You will ensure timely delivery of projects within established scope, schedule, and budget in a fast-paced casino gaming and IT environment.
Your role:
Project Planning & Execution:
- Develop and maintain detailed project management plans in alignment with established PM methodology.
- Oversee all project phases, from initiation through completion, ensuring timelines, budgets, and deliverables are met.
- Delegate tasks according to team members' skills and responsibilities, ensuring efficient workflow.
- Create required project documentation and artifacts.
- Adjust project schedules and objectives as necessary to meet evolving business needs or financial adjustments.
Stakeholder & Team Collaboration:
- Act as the main liaison among internal departments (operations, compliance, IT) and external vendors to align project objectives.
- Facilitate stakeholder communication, keeping goals, updates, risks, and team actions in sync.
- Lead project meetings, resolve conflicts, and build productive relationships with sponsors and project teams.
Risk, Issue, and Compliance Management:
- Identify, assess, and address risks and issues to maintain compliance with gaming regulations and industry standards.
- Develop and maintain logs for risks, issues, decisions, and actions (RIDA).
- Collaborate closely with legal and compliance teams to ensure adherence to regulatory requirements.
- Negotiate and resolve conflicts or issues that may impact project progression.
Systems Integration & Quality Assurance:
- Oversee the integration of IT systems with operations to ensure functionality, regulatory compliance, and security standards.
- Lead system testing to ensure quality standards are met before deployment.
- Coordinate system handovers and ensure end-user readiness through effective training and support.
Budget & Resource Management:
- Manage project budgets, tracking expenditures against forecasts, and adjust as needed to meet financial goals.
- Develop resource budget requests and oversee vendor contracts, staffing requirements, and team allocation.
- Continuously monitor resources and perform quality reviews, escalating issues related to scope, budget, or timeline as necessary.
Reporting & Performance Monitoring:
- Monitor project progress, identify risks early, and implement recovery plans as needed.
- Prepare and deliver regular status reports to management and stakeholders covering scope, milestones, budget, risks, and critical issues.
- Ensure successful project completion and stakeholder satisfaction.
Leadership & Continuous Improvement:
- Lead and motivate project teams to foster a collaborative and productive environment.
- Conduct post-project reviews to capture lessons learned and pinpoint areas for future improvement.
- Leverage past project experience to anticipate challenges and foster innovation.
What you’ve got:
- Minimum of 5 years in project management, with at least 3 years in the casino gaming industry and 4 years managing IT projects.
- Strong understanding of casino gaming systems and IT infrastructure, covering Slot management systems, Cage operations, Table game systems, payment processing, loyalty programs, and online gaming platforms.
- Proven track record of managing large-scale upgrades of casino and gaming systems (e.g., Slot management, Loyalty, Progressive systems) across an enterprise and managing multiple projects concurrently.
- PMP certification or equivalent industry recognized certification preferred.
- Technical Skills: Proficiency with project management tools like MS Project and familiarity with Agile and Waterfall methodologies.
- Leadership, negotiation, and mediation expertise.
- Budget management, risk mitigation, and team leadership skills.
- Analytical and creative problem-solving abilities.
- Strong planning, organizational, and time management skills.
- Effective collaboration across organizational levels.
- Ability to secure cooperation from management, clients, and departments.
- Adaptability to evolving priorities and demands.
- Comfort working through ambiguity.
- Proficiency in written and verbal communication.
Preferred:
- Bachelor’s degree in IT or related field, or equivalent experience.
- Compliance Knowledge: Familiarity with gaming regulatory compliance and Gaming Control Board regulations.
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