Job Description

We’re looking to place a Vice President of Sales to lead strategic growth initiatives, primarily focused on healthcare and customer service solutions. This pivotal role involves a mix of sales strategy, team leadership, and hands-on client acquisition. The VP will build and guide the enterprise sales team, drive critical account management, and develop both long-term growth plans and immediate sales goals. The position is based in Burlington, MA, with a hybrid work environment.

Your role:

• Sales Team Development: Establish and manage a high-performance sales team, fostering a culture centered on achieving ambitious growth targets.
• Direct Sales Leadership: Develop and execute sales strategies that fuel rapid growth, while personally managing high-value accounts and ensuring customer satisfaction.
• Strategic Planning: Formulate both short- and long-term growth strategies to secure immediate wins and sustainable revenue increases.
• Forecasting and Pipeline Oversight: Deliver precise sales forecasts and continually refine the sales pipeline for reliability and success.
• Innovation and Efficiency: Identify and implement process improvements for enhanced team productivity.
• Customer Relationship Management: Cultivate lasting relationships with key clients to foster long-term success and advocacy.

What you’ve got:

• Deep industry knowledge of digital engagement and process automation solutions in healthcare or customer service is highly desired.
• 10+ years of leadership in enterprise SaaS sales, with proven success in surpassing sales goals.
• Strong foundation in AI-driven solutions and digital transformation technology is an advantage.
• Demonstrated success in building and mentoring sales teams.
• Bachelor's degree required. MBA or advanced degree is a plus.
• Exceptional skills in communication, organization, and relationship management.
• U.S. work authorization without current or future sponsorship.

Compensation and Benefits:

• Full-time position offering competitive salary, bonuses, and stock options.
• Comprehensive health coverage, 401K plan, and other benefits available from day one.

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