PC/LAN Technician

Posted on 16 January 23 by Erika Ortegon Castillo

  • Flagstaff, AZ
  • $21 - 33 per Hour

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Job Description

Title: PC/LAN Technician
Location: Flagstaff, AZ (100% onsite)

As a PCLAN technician, you’ll be out with internal customers on a daily basis resolving issues and working as a liaison to other divisions.

Your role:

  • Server support, desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
  • Ensure compliance with standards for systems software and documentation.
  • Install and configure PC hardware, software and peripherals.
  • Assist with major deployments of hardware and software. Attend section staff meetings.
  • Complete mandatory training classes and other classes as assigned.
  • Travel between sites to accomplish tasks.
  • Perform preventive maintenance on hardware and software packages to include client and server platforms
  • Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
  • Work with a team to accomplish the task of upgrading and deploying new equipment and software.
  • Assist with multiple projects at various locations throughout the state of Arizona.
  • This position will require daily travel to work sites and may include travel to diverse location within the state of Arizona, including possible multi-day and overnight stays.

What you’ve got:

  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise
  • Ticketing and Department operating procedures
  • Knowledge of Microsoft products including operating systems and Office
  • Knowledge of Google email and standard Suite of products
  • Computer hardware configuration and repair knowledge
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues
  • Knowledge of IT infrastructure industry standards and best practices
  • Advanced troubleshooting skills
  • Problem definition and alternative analysis skills
  • Experience with Active Directory
  • Experience with Windows 10
  • Experience with Windows 7
  • Experience with Server 2008 and Server 2012 engineering
  • Experience with Backup solutions
  • Time Reporting
  • MS System Center Operations Manager 2012 R2
  • Minimum 4 years of current working experience in an IT field
  • Must have a current AZ Driver’s license with a good driving record - 39 month review will be conducted
  • Associate/Bachelor degree in a related field is preferred
  • Knowledge of Apple devices including iOS and MacOS is a plus
  • Strong customer service skills
  • Excellent interpersonal, written, and oral communication skills
  • Advanced troubleshooting and problem-solving skills
  • Excellent self-organization and time management skills
  • Ability to work collaboratively in teams and across organizations
  • Ability to synthesize feedback and adjust plans accordingly
  • Ability to develop and write technical documentation
  • Ability to evaluate and test emerging technologies
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met
  • Ability to work in a professional environment and held to a dress code standard
  • Position will require extensive travel throughout Northern Arizona. You will need to have the ability to drive to various locations with a company vehicle with possible of infrequent overnight stays throughout AZ

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Job Information

Rate / Salary

$21 - 33




Not Specified

Skills / Experience

Not Specified


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