PC/LAN Technician

Posted on 16 January 23 by Matt Owens

  • Safford, AZ
  • $21 - 33 per Hour

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Job Description

Title: PC/LAN Technician
Safford, AZ

As a PC/LAN technician, you’ll be out with internal customers on a daily basis resolving issues and working as a liaison to other divisions. You will need to have the ability to drive to various locations throughout the Phoenix Metro area as needed using a company vehicle. Infrequently, travel with possible overnight stays within AZ may be offered on a volunteer basis. Must be able to pass a background check and obtain a fingerprint card after offer is accepted. Must have a good driving record and current AZ Driver’s license – a 39 month review will be conducted.

Your role:

  • Server support, desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
  • Ensure compliance with standards for systems software and documentation.
  • Teach customers how to use PC related software and hardware.
  • Implements software patches, security fixes, and tests and validates modified system configurations.
  • Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software.
  • Monitors system reliability and availability.
  • Attend section staff meetings.
  • Complete mandatory training classes and other classes as assigned.
  • Travel between sites to accomplish tasks.
  • Perform preventive maintenance on hardware and software packages to include client and server platforms.
  • Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
  • This position will require daily travel to work sites.

What you’ve got:

  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise
  • Ticketing and Department operating procedures
  • Knowledge of Microsoft products including operating systems and Office
  • Knowledge of Google email and standard Suite of products
  • Computer hardware configuration and repair knowledge
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues
  • Knowledge of IT infrastructure industry standards and best practices
  • Advanced troubleshooting skills
  • Problem definition and alternative analysis skills
  • Experience with Active Directory
  • Experience with Windows 10
  • Experience with Windows 7
  • Experience with Server 2008 and Server 2012 engineering
  • Experience with Backup solutions
  • Time Reporting
  • MS System Center Operations Manager 2012 R2
  • Minimum 4 years of current working experience in an IT field
  • Must have a current AZ Driver’s license with a good driving record (39 month review will be conducted; no criminal record or DUIs)
  • Must be able to achieve an ACJIS Certification and pass an Arizona Criminal Justice Investigation with fingerprint and Criminal background check.
  • Associate/Bachelor degree in a related field is preferred
  • Strong customer service skills
  • Excellent interpersonal, written, and oral communication skills
  • Advanced troubleshooting and problem-solving skills
  • Excellent self-organization and time management skills
  • Ability to work collaboratively in teams and across organizations
  • Ability to synthesize feedback and adjust plans accordingly
  • Ability to develop and write technical documentation
  • Ability to evaluate and test emerging technologies
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met
  • Resource will be working in a professional environment and will be held to a dress code standard

To find more great tech-centric jobs, please visit www.phoenixstaff.com.

Job Information

Rate / Salary

$21 - 33




Not Specified

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