Job Description

Your role:

• Quickly build an understanding of the client's business, situation, and desired outcome(s)
• Coach the client on OCM best practices, lessons learned and trends, while designing a tailored OCM solution that delivers value to the client and meets the client’s needs and expectations
• Conducts change characteristic assessments, organizational attributes, and gap analysis to assess size and scope of change effort
• Develops change impact assessment, business readiness, and change strategy
• Conducts stakeholder and leadership assessment, engagement, and alignment
• Develops communication strategy, plan, and prepared communications
• Develops training strategy and plan
• Conducts behavioral change adoption strategy, plan, and content
• Utilizes change adoption measures and measurement program
• Ensures OCM deliverables are completed to a high level of quality, on schedule, and within budget
• Monitor, control, and report OCM progress and risks to program leadership in accordance with the project framework
• Engage in collaborative and constructive dialogue to evaluate progress against program objectives 
• Maintain effective and trusting working relationships to facilitate program success and expansion
• Collaborate/partner with sponsors, project leadership, and other key stakeholder groups such as Human Resources and Corporate Communications, to develop/maintain plans and create collective readiness
• Apply change architectures, models, and frameworks used to successfully design and implement complex change
• Manages OCM work plan generation and implementation
• Generates OCM status reports and communications

• A bachelor’s degree
• 5+ years of program and change management experience in a corporate environment
• Excellent written and verbal communication skills are critical – you must be able to communicate with technical and non-technical audiences
• Experience working in cross-functional and complex teams
• Ability to balance multiple time-bound projects while maintaining keen attention to detail
• Ability to be flexible, demonstrate critical thinking, and work effectively in fluid, complex environments
• Experience initiating and driving the ideation process contributing meaningful, innovative approaches to the business
• Tolerance for ambiguity, strong prioritization skills, and the ability to work independently and with a large variety of personalities at all levels of business
• Proficient in Microsoft 365
• Certification or familiarity with Prosci or another OCM methodology