Full-time

PC LAN Technician

Posted on 28 November 22 by Matt Owens

  • Tucson, AZ
  • $24 - 31.50 per Hour
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Job Description

Title: PC LAN Technician
Location: Tucson, AZ


As a PCLAN Technician you will be out with internal customers on a daily basis resolving issues and working as a liaison to other departments. This position will require extensive travel, you will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays.


Your role:

  • Server support, desktop support, support customers on the company network
  • Fix computer related problems
  • Troubleshoot hardware problems
  • Research and implement potential solutions
  • Support warranty and non-warranty computer and printer repair work
  • Assist with assigned project tasks
  • Ensures compliance with standards for systems software and documentation
  • Teach customers how to use PC related software and hardware
  • Implement software patches, security fixes, and test and validate modified system configurations.
  • Install and configure PC hardware, software, and peripherals
  • Assist with major deployments of hardware and software
  • Monitor system reliability and availability
  • Attend section staff meetings
  • Complete mandatory training classes and other classes as assigned
  • Travel between sites to accomplish tasks
  • Perform preventive maintenance on hardware and software packages to include client and server platforms
  • Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software, and other peripherals
  • This position will require daily travel to work sites


What you’ve got:

  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise
  • Knowledge of Microsoft products including operating systems and Office
  • Computer hardware configuration and repair knowledge
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues
  • Knowledge of IT infrastructure industry standards and best practices
  • Advanced troubleshooting skills
  • Problem definition and alternative analysis skills
  • Experience with Active Directory
  • Experience with Windows 10
  • Experience with Windows 7
  • Experience with Server 2008 and Server 2012 engineering
  • Experience with Backup solutions
  • Time Reporting
  • MS System Center Operations Manager 2012 R2
  • Minimum 4 years of current working experience in an IT field
  • Must have a current AZ Driver’s license with a good driving record
  • Associate/Bachelor degree in a related field is preferred
  • Strong customer service skills
  • Excellent interpersonal, written, and oral communication skills
  • Advanced troubleshooting and problem solving skills
  • Excellent self-organization and time management skills
  • Ability to work collaboratively in teams and across organizations
  • Ability to synthesize feedback and adjust plans accordingly
  • Ability to develop and write technical documentation
  • Ability to evaluate and test emerging technologies
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met
  • Resource will be working in a professional environment and will be held to a dress code standard


To find more great tech-centric jobs, please visit www.phoenixstaff.com.

Job Information

Rate / Salary

$24 - 31.50

Sector

IT

Category

Not Specified

Skills / Experience

Not Specified

Benefits

Not Specified

Our Reference

JOB-6565

Job Location