Job Description

Our client is seeking an experienced High-Volume Recruiter to support high-volume, class-based hiring for call center operations. This role will manage the full recruitment lifecycle, partnering with hiring managers, workforce planning teams, and recruiting leadership to identify, attract, assess, and hire qualified candidates for customer service, sales, and support positions.

 Key Responsibilities:

• Manage full-cycle recruitment for high-volume call center hiring classes, from requisition intake through offer acceptance and onboarding coordination.
• Develop and execute recruiting strategies to meet staffing forecasts, hiring targets, and established class start dates.
• Build and maintain candidate pipelines through job boards, social media, employee referrals, networking, applicant tracking systems, and targeted sourcing campaigns.
• Conduct phone and virtual interviews to evaluate candidate qualifications, customer service aptitude, communication skills, and alignment with business requirements.
• Partner with hiring managers and business leaders to provide candidate recommendations, interview feedback, recruiting updates, and labor market insights.
• Coordinate interview scheduling and hiring activities to ensure a seamless experience for candidates and hiring teams.
• Prepare and extend employment offers within established compensation guidelines.

 Qualifications:

• 2+ years of recruiting experience in high-volume, call center, customer service, sales, operations, or similar environments.
• Experience supporting class-based hiring, training class starts, or large-scale recruiting initiatives.
• Ability to manage multiple requisitions and competing priorities while meeting recruiting service-level expectations.
• Experience using Applicant Tracking Systems (ATS) such as Workday, iCIMS, Taleo, or similar recruiting platforms.
• Strong interviewing, candidate assessment, sourcing, and relationship-building skills.
• Excellent verbal and written communication skills.