Job Description

Project Coordinator

Overview

The Project Coordinator supports the successful execution of client delivery projects by coordinating daily project activities, maintaining documentation, and ensuring alignment across teams. This role applies PMO standards and methodologies to help deliver projects on time, within scope, and within budget. The ideal candidate is organized, proactive, and passionate about improving processes, supporting technical teams, and strengthening project performance.

Position Details

• Pay: Hourly, $32-$37/hr, based on experience level
• Type: Contract, up to 12 weeks, providing coverage for a leave of absence. Strong potential for extension or hire if the employee doesn’t return, another team member is promoted, or a nearby project goes live (estimated early 2027)
• Location: Onsite, client site in Bowling Green, OH
• Schedule: Mon-Fri, 7:00am-5:00pm (after hours and weekends as needed)

Key Responsibilities

Project Coordination & Execution

• Apply PMO standards, processes, and methodologies consistently across all assigned projects
• Coordinate project tasks, schedules, and deliverables across multiple contributing teams
• Assist with payroll, time off requests, and onboarding
• Assist with ordering of supplies and rental equipment
• Maintain accurate project documentation, records, and version control in centralized systems
• Monitor project activities, identify potential delays, and provide timely status updates to the project manager
• Assist with requirements gathering, testing, and other project-specific tasks as needed

Stakeholder Communication & Collaboration

• Serve as a primary point of contact for project-related communication with stakeholders, vendors, and internal teams
• Gather, organize, and validate project information so delivery teams have current, accurate data
• Prepare meeting agendas, PowerPoint presentations, and documentation to support stakeholder communication
• Foster strong, collaborative working relationships across operations and all levels of the organization

Data Analysis & Reporting

• Analyze project data, including schedules, budgets, resource utilization, and delivery performance
• Prepare recurring and ad hoc reports for PMO and operations leadership
• Maintain and distribute project materials such as status updates, policies, requirements documents, and vendor information

Operational Support & Continuous Improvement

• Create and maintain project schedules, timelines, and change-control documentation
• Look for opportunities to improve coordination processes, optimize workflows, and enhance project quality
• Support seamless transitions between project and operational functions
• Achieve performance targets related to service quality, accuracy, and timeliness

Required Qualifications

• High school diploma or equivalent
• Minimum of 2 years of project coordination experience, preferably within the technology services industry
• Understanding of project management methodologies, standards, and documentation practices
• Strong analytical and problem-solving skills, including requirements documentation and issue troubleshooting
• Excellent written and verbal communication skills
• Ability to build strong working relationships across project teams, stakeholders, management, and vendors
• Proficiency with MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP platforms, ServiceNow, Salesforce.com, workforce management, and cloud-based systems

Preferred Qualifications

• Bachelor’s degree in computer science, information systems, business, or a related field, or equivalent experience

Knowledge, Skills & Abilities

• Accountability: Takes ownership, understands broader organizational goals, and contributes to continuous improvement
• Attention to Detail: Produces accurate, high-quality work and maintains organized, well-structured documentation
• Customer Focus: Delivers responsive, high-quality service with an understanding of both internal and external customer impacts
• Interpersonal Skills: Communicates professionally, uses tact and diplomacy, and remains composed under pressure
• Results Driven: Sets high performance standards and demonstrates persistence and urgency in meeting goals

Additional Information

This position has no supervisory responsibilities.