Job Description

Infrastructure Technician III

Overview

The Infrastructure Technician III is a senior, hands-on technical expert and frontline leader. You make sure the data, voice, fiber, and low voltage systems that power world-class environments are installed with precision, quality, and professionalism. Your expertise in structured cabling, fiber optics, and ICT systems sets the standard for the team in high-stakes settings like data centers, enterprises, and advanced facilities.

Position Details

• Pay: Hourly, based on experience and skill level
• Type: Contract, with possible extension or hire
• Location: Customer site, Abilene, TX
• Schedule: Up to 6 days a week; day and evening shifts available (all shifts subject to change based on business demands)

Key Responsibilities

Structured Cabling & ICT Infrastructure

• Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic, and low voltage technologies
• Perform fusion splicing of high-strand ribbon fiber; terminate and test copper and fiber; troubleshoot at an advanced level
• Install and remove racks, cable trays, cabinets, pathways, and network devices
• Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling
• Troubleshoot and support network devices

Technical Subject Matter Expert

• Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements
• Conduct Fluke DSX8000 and OTDR testing, inspection, documentation, and remediation

Team Leadership

• Act as first-level field leadership, prioritizing Safety first, then Quality, then Production
• Mentor and guide Technicians I and II, leading by example in workmanship, professionalism, and customer service
• Coordinate workflows with team members to keep projects on schedule and within scope

Client Service

• Serve as a customer-facing technical professional with strong communication and service skills
• Provide clear updates on project status, technical challenges, and resolutions
• Support emergency service requests with timely response and SLA compliance

Documentation & Project Execution

• Maintain accurate electronic and written records of time, materials, testing results, and work progress
• Request tools, supplies, and materials to keep the jobsite ready and efficient
• Attend required meetings, training, and workshops to maintain expertise and certifications

Required Qualifications

• Associate degree, technical certification, or equivalent work experience
• 5+ years installing, maintaining, and troubleshooting low voltage cabling systems
• Proven ability to install, terminate, test, and certify copper and fiber systems
• Proficiency installing, terminating, and testing fiber (single-mode and multi-mode)
• Required experience splicing fiber
• Proficiency with Fluke testers, OTDR, and VFL
• Understanding of NEC, ANSI, TIA, EIA, and BICSI standards
• Ability to read blueprints and construction drawings
• Valid driver’s license and clean driving record

Preferred Qualifications

• BICSI Technician certification (highly desired)
• Experience with major manufacturers (Panduit, CommScope, Corning, Leviton, etc.)
• Knowledge of Cisco router installation and configuration

Technical Skills

• TIA/BICSI standards and ICT best practices
• Fiber fusion splicing, including high-strand ribbon fiber
• Fiber and copper termination and testing (Fluke DSX8000, OTDR, VFL)
• Patch panel installation, rack and stack, and network device mounting
• Reading and creating port maps and technical documentation
• Using laptops/tablets with digital work software
• Understanding of switching, routing, and low voltage signal flow

Soft Skills

• Positive, “can do” attitude with a team leadership mindset
• Punctual, professional, and reliable
• Exceptional client-facing communication
• Strong collaboration and conflict resolution
• High attention to detail and pride in workmanship
• Ability to work independently with minimal supervision

Supervisory Responsibility

The Tech III is the first level of field leadership. You lead small teams, mentor junior technicians, and ensure safe, quality-focused execution.

Work Environment & Physical Demands

• Primarily indoors, occasionally outdoors
• Moderate noise typical of construction and data center settings
• Regularly required to sit, kneel, stoop, climb, bend, reach, talk, and hear
• Frequently required to stand and walk for extended periods
• Must be able to lift/move 50 lbs regularly and 25 lbs frequently
• Must be able to work at heights and in tight or confined spaces
• Reasonable accommodations available for qualified individuals

Required Tools

Snips, basic hand tools, steel/composite toe boots, VFL (preferred), cordless drill/impact, pliers, testers, punch tools, tape measure, level, flashlight/headlamp, and more.

This job description is intended to be a comprehensive summary of the duties and requirements of the role but is not all-inclusive. Responsibilities and requirements are subject to change at any time due to business conditions or any other reason.