Job Description
Our client is seeking a detail-oriented and organized Human Resources Assistant to assist with employee lifecycle processes, new-hire training coordination, licensing exam preparation, and compliance training activities. This role supports the HR department by helping new hires navigate their licensing and training requirements while ensuring accurate attendance tracking, exam results, and course completion records.
Key Responsibilities
- Welcome and orient new hires, explain daily schedules and expectations, provide instructions for self-study activities, and guide employees to assigned training sessions.
- Monitor new hires during independent study and self-directed learning activities to ensure they remain on task and follow established procedures.
- Administer and proctor practice exams and pre-exams, ensuring participants do not use unauthorized materials or outside resources.
- Track state licensing exam results, monitor employee progress, maintain accurate records in Excel, and communicate results and status updates to appropriate managers and leaders.
- Monitor employees completing required online compliance courses, track course completion status, and follow up on outstanding requirements.
- Maintain daily attendance records, monitor participation, and communicate attendance concerns or student progress updates to managers.
- Monitor and respond to emails from managers, department leaders, and licensing teams regarding student progress, exam results, training schedules, and completion status.
Required Qualifications
- 13 years of experience in human resources, training coordination, administrative support, employee services, or a related field.
- Experience supporting employee lifecycle transactions and established HR processes.
- Strong proficiency in Microsoft Excel, Outlook, and Word.
- Ability to track data accurately, maintain spreadsheets, monitor deadlines, and manage multiple administrative responsibilities.
- Strong written and verbal communication skills, including professional email correspondence with managers and leadership.