Full-time
Recovery and Return to Work Specialist
Posted on 19 May 26 by Emma Egan
- Inner West, NSW
- 130000 -
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Job Description
We are exclusively partnering with a leading national healthcare provider that delivers trusted support across aged care, disability services (NDIS), and nursing. Dedicated to a vision where health and wellbeing support leaves no one behind, this organisation is currently undergoing a significant and exciting transformation. Their culture is built on genuine collaboration and a roll-up-your-sleeves ethos, underpinned by a deep commitment to compassion, integrity, and innovation.
With a deliberate shift toward a proactive safety culture underway, the business is seeking a driven professional to join its People & Culture team as a Recovery & Return-to-Work Specialist. This is not a "maintenance" role; it is a newly created senior position where you will be the primary subject-matter expert tasked with moving the organisation away from reactive processes toward a sophisticated, intervention-first model.
With a deliberate shift toward a proactive safety culture underway, the business is seeking a driven professional to join its People & Culture team as a Recovery & Return-to-Work Specialist. This is not a "maintenance" role; it is a newly created senior position where you will be the primary subject-matter expert tasked with moving the organisation away from reactive processes toward a sophisticated, intervention-first model.
Reporting directly to the Head of People & Culture, you will have a wide scope to establish your own frameworks, with high visibility and the opportunity to act as a strategic partner to operational leaders and the Executive team.
Key Responsibilities
- Strategic Claims Management: Manage the end-to-end lifecycle of work-related and non-work-related claims, utilising your commercial acumen within an LPR insurance model to drive early intervention and durable return-to-work outcomes.
- Preventative Leadership: Act as an architect for safety by designing and leading organisation-wide injury prevention campaigns and training programs from the ground up, specifically targeting manual handling and back injuries.
- System Optimisation: Leverage advanced safety management systems to generate high-level data, identify trends, and provide commentary for Board-level reporting.
- Stakeholder Engagement: Undertake occasional site travel to drive capability development and embed a proactive safety culture across the workforce.
About You
- You are a qualified RTW specialist with proven expertise in end-to-end workers' compensation claims management.
- You are a balanced communicator who possesses the essential "softer skills" to navigate sensitive recovery conversations, coupled with the commercial drive to achieve business outcomes.
- You are highly tech-savvy and comfortable taking a data-driven approach to reporting and system optimisation.
- You are eager to make your mark in a business that values high integrity, accountability, and a good sense of humour.
What's on Offer
- A true opportunity to build out a function and shape the future of safety in a growing, digital-enabled business.
- Hybrid flexibility based in the Inner West of Sydney (4 days in the office per week, with 5 days preferred during the initial 6-week onboarding period).
- Highly accessible office location just a 2-minute walk from the train station, with $10/day onsite parking available.
To Apply: Contact Emma Egan for a confidential discussion on 0434403425 or apply below.