Job Description

Employee & Labor Relations Specialist
Bilingual (Spanish Required) | On-Site | Travel Required

About the Role:
We are seeking a dynamic Employee & Labor Relations Specialist to serve as the voice of the employees, proactively engaging with staff, resolving workplace concerns, and fostering a positive employer-employee relationship. This role requires someone who is approachable, highly visible on the floor, and skilled at handling employee relations issues with professionalism and discretion.

Key Responsibilities:

• Act as the first point of contact for employee complaints, assessing concerns and referring complex issues to HR leadership.
• Respond to routine labor relations inquiries related to company policies and procedures.
• Conduct initial interviews and gather information on employee relations matters, including workplace complaints, harassment allegations, and grievances.
• Partner with leadership to identify and address ongoing performance challenges that impact employee engagement.
• Maintain up-to-date knowledge of EEO laws, affirmative action, collective bargaining agreements, and labor relations best practices.
• Promote a positive work environment by being highly visible on the floor, talking to employees, and solving issues proactively.
• Ensure compliance with safety policies, wearing appropriate PPE when required.
• Travel to job sites as needed to engage with employees and resolve concerns.

Required Qualifications:

• Bilingual (Spanish required) – strong verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving skills to assess workplace issues effectively.
• Excellent time management skills with the ability to meet deadlines.
• Valid driver's license and acceptable motor vehicle record (required for site visits).
• Ability to work independently and autonomously in a fast-paced environment

• Friendly, approachable, and highly visible, this is not a desk job!
• Naturally outgoing and engaging—think of this role as a "parade" personality who connects easily with employees.
• Comfortable being on the floor daily, riding a bike if needed, and wearing necessary PPE.
• Proactive in solving employee concerns and keeping leadership informed.