Job Description

WHO WE ARE

Oxford + Richmond is a leading global retained search firm committed to shaping the future of talent acquisition.

We have over 70 years of experience building and recruiting teams in start-ups and Fortune 50 companies. As a firm, we have successfully completed thousands of searches across virtually every industry. 

Leveraging the best process, technology and recruitment consultants, we are on a mission to help our clients more effectively secure the talent they need throughout their organization.

Our unique approach has earned us recognition as one of the Top 10 Emerging Search Firms in Canada (2022), a Top 60 Recruitment Firm in Canada (2023 & 2024) and a Top 250 Search Firm in North America (2024).

TalentSpoke™, an Oxford + Richmond company, is a next-generation embedded recruitment solution for organizations with ongoing recruitment needs at the professional and mid-level. 

TalentSpoke™ combines its advanced platform with a proactive sales process, data-driven insights and expert recruitment consultants to identify, engage, and evaluate candidates, ensuring consistently better and faster hires.

Our Values:

We’re on a mission to change recruiting for clients and candidates alike. We share a passion for delivering an unmatched customer experience and building long-term relationships while never wavering on our core values: integrity, innovation, humility, trust, transparency, partnership, and diversity.

Our Team:

We’re a team of people-people. We go deeper with our clients and candidates so we can make the best matches possible (not more commission). And we constantly try out innovative ideas and new technologies that help us work smarter and drive results.

If you’re curious to know more about who you’d be working with at TalentSpoke™, check out our Team page.

Why oxford + richmond:

We’re a tight-knit team with shared values and a passion for our work. Here are the key traits we foster in our workplace:

Progressive - We constantly embrace new ideas and technologies. Our goal: to help our clients stay ahead of the competition in fast-changing talent markets.

Growth Focused - We’re ambitious by nature. And our unique compensation structure, which doesn’t cap earning potential, reflects that idea.

Inclusive - We’re advocates for DEI and committed to building an inclusive company— because everyone should feel empowered and welcome at work.

Entrepreneurial - An entrepreneurial spirit is part of our team’s DNA—and it makes us more agile, results-driven, and creative for our clients.

Humble - We serve our clients and each other with humility because we believe we always have something to learn, no matter how long we’ve been in the game.

Collaborative - When we work as a team, we create more value for our clients. That’s why we have a supportive, collaborative culture that helps us win more, together.

Rewarding - With an uncapped and unprecedented compensation structure, we offer an industry-unique opportunity for driven and results-oriented performers.

Empathetic - Whether it’s deeply understanding our clients’ struggles or developing programs to drive social impact, we bring compassion to all that we do.

Fun - We work hard and put customers first. But we also prioritize having fun so that we can build camaraderie and infuse more joy into our work and lives.

Key Links:

• Oxford + Richmond Website
• Oxford + Richmond LinkedIn
• TalentSpoke™ Website
• TalentSpoke™ LinkedIn
• Our Blogs/News
• Our Collaboration with the Canadian Venture Capital and Private Equity Association (CVCA)

Be part of a fast-growing company that is disrupting the recruitment industry and better serving the needs of organizations globally.

THE POSITION

Due to significant business opportunities and market demand for disruptive recruitment offerings, we seek an experienced Director of Recruitment Solutions & Client Success to join our dynamic team.  With an uncapped, performance-based upside, this is an industry-unique opportunity for a driven and results-oriented performer.

The ideal candidate will be a progressive, entrepreneurial-minded, highly self-motivated sales professional with 5+ years of executive search and/or business development experience. They must be confident and credible executive-level communicators, possess innate sales and relationship development abilities, and embrace our values of high ethics and superior customer service.

Developing new business by initiating and forging solid long-term relationships will be key to success in this role.  If you are attracted by performance-driven compensation and autonomy and work in a collaborative, entrepreneurial, and open-minded culture, this career opportunity could be right for you. 

THE CORE RESPONSIBILITIES

As Director of Recruitment Solutions & Client Success, you will be responsible for securing both retained executive search assignments (Oxford + Richmond) and recurring Recruitment-as-a-Service (RaaS) contracts for professional and mid-level roles (TalentSpoke™).  Our experienced and proven execution team will then work on delivering the services, while you will continue to work closely with clients and nurture and strengthen client relationships.

• Business Development (70-80% of your role): Your primary focus is developing and implementing strategies to secure new business and drive new logo revenue growth for both service offerings (Oxford + Richmond and TalentSpoke™). 
• Client Relationship Management: Develop and maintain relationships with existing and prospective clients, understand their recruitment needs, and provide consultation on recruitment strategies in collaboration with the O+R / TalentSpoke execution team. 
• Market research and analysis: Monitor industry trends and competitor activities and provide clients with insights on market conditions and talent trends.
• Collaboration with O+R Execution Team: Collaborate with and share information gathered from client meetings to help inform the O+R sourcing and recruitment team to ensure the most highly qualified and best-suited candidates are presented for all positions.
• Reporting and tracking: Maintain accurate records of client and prospect interactions and progress in our CRM, and generate reports and metrics on new business leads, funnel, close, etc.  Work with management to set annual targets and track quarterly progress.
• Networking and thought leadership: Develop and maintain a network of industry contacts to stay informed about the latest trends in talent management,  build a pipeline of prospective clients, build your profile as a thought leader and contribute to enhancing the reputation of Oxford + Richmond/TalentSpoke™.

THE IDEAL CANDIDATE PROFILE

• Possess innate sales and senior-level influencing abilities, ideally with at least 5 years of executive search and/or strong B2B services/ solutions business development experience.
• A confident, flexible and empathetic communicator who can interact and establish at all levels of an organization.  Affable, engaging, likable and comfortable presenting to audiences of all sizes. 
• Strong interpersonal skills, with the ability to build and maintain long-term relationships with clients and candidates.
• A proven track record of exceeding revenue targets.
• Confident in their sales ability, gravitating to an uncapped, performance-based compensation plan. Must be motivated by personal financial success.
• A motivated, energetic, ambitious and entrepreneurial-minded self-starter.
• A positive, genuine and relationship-focused individual. Must have a sense of humour, humility and an open mind.
• Future-minded, innovative and open to new ideas and technologies.
• Exemplify our core values: integrity, innovation, humility, trust + transparency, partnership + diversity.

THE ATTRACTIONS

• An uncapped compensation structure –  while benefiting from a highly respected and award-winning brand + team with 70+ years of collective search experience and a proven track record of success
• Opportunity to join a progressive, entrepreneurial + fast-growing search firm with aggressive plans to expand + diversify
• The chance to join a dynamic team on a mission to disrupt an often stale + complacent industry and who are embracing cutting-edge technology to deliver innovative solutions
• A highly innovative firm that has recently launched a first-of-its-kind RaaS offering – providing you with a new and exciting client development opportunity.
• The freedom to control your destiny and build your career
• Future equity participation is a very real possibility
• The opportunity to work remotely and have a flexible schedule

ADDITIONAL INFORMATION