Job Description

One Tech Engineering is looking for a Field Service Technician for a position located near Minneapolis, Minnesota. The Field Service Technician will be responsible for setting up equipment and train machine operators employed by municipalities.

The candidate must be a US Citizen or a green card holder, the position is not eligible for sponsorship. The candidate should have experience as a traveling Field Service Technician, with a focus on industrial mechanical systems in a manufacturing facility.

Field Service Technician Responsibilities:

• Travel to customer sites to install, maintain, and repair large industrial mechanical equipment and pumps throughout your assigned territory.
• Diagnose and resolve mechanical issues efficiently to minimize downtime and ensure optimal functionality.
• Perform routine maintenance tasks to prevent equipment failures and extend the lifespan of machinery.
• Establish and maintain positive relationships with customers, providing excellent customer service and addressing inquiries or concerns.
• Provide remote technical support when not on-site, assisting customers with troubleshooting and issue resolution.
• Maintain accurate records of service activities, including service reports, equipment logs, and customer communication.
• Conduct training sessions for customers on the proper operation and maintenance of equipment.
• Embrace the responsibility of frequent travel, adapt to different environments, and maintain a strong sense of responsibility and accountability.

• Proven experience as a traveling Field Service Technician, with a focus on industrial mechanical systems in a manufacturing facility.
• Technical degree or certification in mechanical engineering or a related field is a plus.
• Strong mechanical aptitude and troubleshooting skills.
• Must be able to bend/lift/squat/move 50+pounds.
• Work in all weather conditions.
• Ability to interpret technical manuals and schematics.
• Excellent customer service and communication skills.
• Willingness to travel extensively and work independently.
• Valid driver's license, clean driving record, and proof of insurance.
• Background and fitness for duty check is required.