Job Description

Our client is a leading property management company in Houston, Texas, committed to delivering exceptional resident experiences and maintaining high-performing multifamily communities. They are seeking a Property Manager to oversee two Houston properties, lead onsite teams, drive occupancy, and ensure strong operational and financial performance.

Benefits:

• Competitive salary
• Monthly performance-based bonuses
• Medical, dental, and vision insurance
• Life insurance and short-term disability coverage
• Supplemental hospital and accident insurance
• Employee Assistance Program (EAP) for employees and their families
• Paid holidays, vacation, and sick time
• Employee rental discounts for full-time employees
• Professional development and leadership training
• Continuing education and tuition reimbursement
• Paid employee referral program
• Monthly team happy hours and quarterly community give-back events
• Opportunities for career advancement and internal leadership development

Responsibilities

• Oversee the daily operations and overall performance of a multifamily community in Houston, ensuring strong occupancy, resident satisfaction, and financial results.
• Lead, hire, train, mentor, and develop onsite team members while fostering a positive, high-performing team culture aligned with company values.
• Drive marketing and leasing efforts in partnership with the marketing department and leasing team to increase occupancy and meet leasing goals.
• Follow up with prospective residents, conduct property tours as needed, and help convert qualified leads into completed applications.
• Conduct monthly market surveys to evaluate competitor properties, rental rates, and market trends.
• Oversee maintenance operations, ensuring service requests are addressed promptly and residents receive quality service.
• Coordinate unit make-ready activities with maintenance personnel and outside contractors to ensure apartments are prepared efficiently and cost-effectively.
• Build positive resident relationships, address concerns and conflicts professionally, and implement resident engagement initiatives and monthly community events.
• Manage vendor relationships, monitor service quality, and ensure invoices are submitted and processed accurately and on time.
• Monitor operating expenses, manage property budgets, and control costs while maintaining the quality and condition of both communities.
• Prepare operational reports and communicate property performance, challenges, and opportunities to management.
• Ensure compliance with company policies, procedures, and operational standards.
• Leverage property management software and technology to improve operational efficiency, communication, and the resident experience.

Requirements

• Fluency in English and at least one of the following languages is required: Hindi, Urdu, Pashto, or Gujarati.
• Demonstrated leadership skills, including the ability to hire, coach, and develop team members.
• Proven ability to manage competing priorities, solve problems, and execute plans effectively.
• Excellent written and verbal communication and interpersonal skills, including the ability to handle difficult conversations and resolve conflicts professionally.
• Strong customer service mindset with a focus on resident satisfaction, accountability, and community performance.
• Strong organizational skills and the ability to manage multiple communities simultaneously.
• Commitment to teamwork, excellence, a positive attitude, caring, and honesty.