Job Description

Location: Laporte, TX  77571
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Arrangement: 100% On-Site  | Employment Type: Contract to Hire

Position Overview

Our client is seeking a highly organized and detail-oriented Bilingual Onboarding Specialist to join their growing Human Resources team. This role serves as a critical part of the company's hiring center, ensuring new employees are successfully onboarded and compliant with all required employment, safety, and regulatory requirements.

The ideal candidate thrives in a fast-paced, high-volume environment, enjoys interacting with employees, and can effectively manage multiple priorities while maintaining accuracy and confidentiality. This position focuses exclusively on onboarding and workforce compliance activities and does not include recruiting responsibilities.

Key Responsibilities

• Coordinate and facilitate the onboarding process for new hires, ensuring all required documentation is completed accurately and on time.
• Collect, review, and verify employment eligibility documentation, including I-9 forms and expiration tracking.
• Verify employee information such as direct deposit details, pay rates, cost centers, and other onboarding data.
• Schedule new hires for required compliance and safety programs, including Houston Area Safety Council courses, DOT, PHMSA, DISA screenings, and other mandated training.
• Process onboarding information within the Spectrum system and maintain accurate employee records.
• Assist employees with onboarding paperwork and answer questions regarding hiring requirements.
• Process Verification of Employment (VOE) requests and maintain employment records.
• Respond to unemployment claims, child support inquiries, and other employment-related requests from government agencies.
• Ensure compliance with company policies, federal regulations, and workforce requirements.
• Maintain confidentiality of employee information and sensitive HR records.
• Partner with internal departments to resolve onboarding issues and ensure a seamless employee experience.

Qualifications

• Bilingual in English and Spanish (required).
• 3+ years of experience in onboarding, HR coordination, workforce administration, compliance, or related administrative support roles.
• Strong organizational skills with exceptional attention to detail.
• Ability to prioritize multiple tasks and adapt to changing business needs in a high-volume environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
• Experience working with HRIS systems or onboarding platforms; experience with Spectrum is a plus.
• Ability to maintain confidentiality and handle sensitive employee information professionally.

Preferred Qualifications

• Experience with DISA, DOT, PHMSA, Houston Area Safety Council, or similar workforce compliance programs.
• Experience supporting field employees, light industrial workforces, construction, energy, or staffing environments.
• Previous staffing agency experience is highly desirable due to the follow-up and coordination aspects of the role.
• Experience conducting remote onboarding activities when necessary.

Ideal Backgrounds

Successful candidates may come from a variety of backgrounds, including:

• HR Coordinators or Onboarding Specialists
• Staffing and Workforce Coordinators
• Site Safety Representatives seeking an office-based career path
• School District Enrollment or Registration Specialists
• Administrative professionals supporting high-volume employee onboarding
• Individuals with construction, industrial, or field workforce onboarding experience

What Makes Someone Successful in This Role

• Highly organized and process-driven while remaining flexible when priorities shift.
• Strong problem-solving skills and the ability to navigate situations that require deviation from standard procedures.
• Comfortable working in a fast-paced, evolving environment with significant employee interaction.
• Ability to build trust with new hires and provide excellent customer service throughout the onboarding experience.

This is an excellent opportunity to join a growing organization where increased hiring activity has created additional headcount needs and opportunities for long-term career growth.