Job Description
The Proposal Writer, a member of the Proposal Services team, requires experience in developing business proposals together with exposure to technical writing. Proven knowledge, skills, and experience must include developing standard templates used as modular structures for building and customizing responses to customer solicitations. Also, experience developing clear, succinct value propositions which provide a persuasive written description of the offer being made is essential. Similarly, integrating compelling selling points and tailoring content to address prospective customer priorities in each engagement is central to success. Likewise, he/she must have proven experience working effectively with cross-functional project teams along with proposal management software solutions.
Essential Duties/Responsibilities:
o Reviewing, analyzing, assessing, and summarizing solicitation requirements received from marketing, sales, or other business channels.
o Leading cross-functional team kick off discussions regarding solicitation requirements and response strategy.
o Preparing presentations to prospective or existing customers. Preparing responses to (i) Requests For Information (RFIs); (ii) Invitations to Bid (ITBs); (iii) Requests For Qualifications (RFQs); (iv) Requests For Proposals (RFPs); and (v) other written materials used for internal and external purposes involving sales or business origination opportunities. Products and services include (i) retail electricity or natural gas directly to customers; (ii) retail electricity or natural gas to municipal or other aggregations; (iii) sustainable consulting services; (iv) demand response services; (v) renewable energy offerings; (vi) capital projects related to generation assets.
o Compiling materials, statistics, and information from various departments, such as Sales, Technical Sales, Operations, Marketing Communications, Regulatory, Government Affairs, Supply Chain, and Legal to include in proposals.
o Expanding and maintaining the Proposal Services Team’s content library by integrating material developed for responses and updating the content library based on schedules driven by external financial reporting dates and public announcements (i.e. acquisitions, divestitures, new market entry, product, or service offerings).
o Researching and fact-checking data and information to ensure consistency in solicitation responses and alignment with publicly released company information.
o Consolidating, editing, conforming, and integrating modular content from individual contributors into customized responses.
o Proofreading, and performing quality assurance of written proposals to ensure accuracy, completeness, and consistency with external communication standards.
o Focusing and delivering material that is error free through attention to detail.
o Producing graphics, diagrams and illustrations for proposal material that are aligned with Brand and Marketing guidelines.
o Ensuring solicitation responses comply with all requestor instructions, delivered in a timely manner and conform to approval protocols.
o Managing intake of proposal related and sales support requests, clarifying scope, requirements, and deadlines while balancing multiple concurrent priorities.
o Translating technical, commercial, and operational inputs into clear, persuasive messaging tailored to customer audiences, procurement requirements, and deal strategies.
o Supporting administrative and compliance related aspects of solicitation responses, including portal registrations, completion of required forms, coordination of approvals and signatures, and tracking amendments or addenda.
o Incorporating feedback, lessons learned, and evolving business priorities into proposal templates, content library, and standard materials to improve efficiency and response quality over time.
o Aligning proposal development processes with industry best practices as defined by the Association of Proposal Management Professionals (APMP).
o Obtaining and maintaining Association of Proposal Management Professionals (APMP) Foundation Level certification if not currently certified.
Working Conditions:
o Open office environment.
o Some overtime required as special projects arise.
o Travel occasionally expected for internal team meetings, but no more than 5%.
Minimum Requirements:
o Undergraduate degree in English, Journalism, or Communication.
o Minimum of four years of professional writing experience required.
o Strong communication skills (verbal and written).
o Strong project management experience/skills and the ability to maintain composure under pressure.
o Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, SharePoint, and other database applications.
o Experience using AI writing tools (e.g., Copilot, ChatGPT) to support content creation, with strong judgment to review, refine, and validate all outputs.
Preferred Qualifications:
o Experience responding to federal and state government solicitations desired.
o An understanding of North American gas and power markets along with knowledge of competitive landscape desired.
o Experience with Proposal Management Software including but not limited to Responsive, Loopio, or Qvidian desired.
o Association of Proposal Management Professionals Foundation Certification desired.
Additional Knowledge, Skills and Abilities:
o Excellent oral and written communication skills.
o The ability to manage multiple priorities, work under pressure, and meet deadlines while working effectively with cross-functional teams.
o Must have a positive, can-do attitude.
Physical Requirements:
o Occasionally requires lifting as appropriate to perform duties and responsibilities.
o Frequent opportunity to move about.