Job Description
Our client operates at the crossroads of energy and home services, fueled by the vision of a smarter, cleaner future. Committed to developing groundbreaking solutions, they aim to streamline their customers’ lives by providing energy, protection, and smart services for their homes and businesses.The Project Manager partners with Revenue teams, program managers, product managers, and engineers to drive key initiatives that support the Revenue organization. Project Managers are responsible for supporting dev team(s) and managing projects through the full project life cycle including planning, prioritizing, scoping, requirements elicitation, resourcing, development, testing, and deployment. The Project Manager interfaces with individual contributors through director-level resources but will interact with all levels of technology and business leadership.
The ideal candidate is someone who has demonstrated success as a project manager in technology, is passionate about working with our business partners and engineers and improving our processes and tools, and is highly organized, motivated and creative. An understanding of customer experience is a plus.
Duties:
- Drive relevant project management deliverables and facilitate effective user/customer conversations
- Transform requirements into feature specs /user stories
- Establish story acceptance criteria for the engineering team
- Actively address ambiguity and change in the product backlog
- Drive backlog grooming, sprint planning sessions with business and engineering teams
- Organize sprints, scrum meetings and delivery timelines.
- Facilitate effective meetings with the engineering teams
- Work closely with designers, engineers and quality assurance to ensure delivery against Revenue backlog and roadmap
- Identify risks, issues, and problems and escalate as appropriate, proposing mitigation plans to overcome obstacles
- Identify opportunities for usability testing and drive execution, measuring and report results
- Build and maintain relationships across organizations, with teams, and individuals
- Strong meeting facilitation, communication, and presentation skills
- Ability to clearly communicate across levels of the organization and departments in writing, orally and interpersonally
- Effective problem solving and analytical skills
- Proven ability to work under pressure to meet deadlines
- Demonstrated ability to multi-task and manage priorities
- Effective planning and execution skills – ability to define and articulate a strong vision, create an actionable roadmap, and drive the team to execute
Preferred Skills, Experience & Education:
- Experience using Smartsheets or other project management software
- Experience with Jira
- Experience with Microsoft Office Suite
What you need to succeed:
- Prior technical program management experience
- Effective communication with customers and remote team members is mandatory
- The ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
- Strong negotiation and conflict-resolution skills
- Excellent interpersonal and collaborative skills
- Articulate in documenting product requirements, writing functional specs and user stories
- Adept at problem solving and driving the team towards solutions
- Ability to present convincingly to leaders, partners, and users/customers
- Show deep commitment to and empathy for the customer – design-thinking skills a plus
- Open minded, positive attitude and enjoy working in fun, high energy and fast paced environment
- Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations
- Ability to manage issue resolution and mitigate risk on the product roadmap
- Solid understanding of software development lifecycle and agile development methodologies
- Experience in technology evaluations and proof-of-concept executions