Job Description

• Drive Daily Operational Performance: Lead and support daily operations to ensure all equipment performs to design specifications. Monitor system performance closely, identify deviations, and act swiftly to resolve issues.
• Hands-On Troubleshooting & Problem Solving: Serve as the primary point of contact for diagnosing and resolving mechanical issues on natural gas processing equipment—including pressure swing adsorption (PSA) and mechanical refrigeration units. Provide remote and on-site, hands-on troubleshooting support and guide operations teams through repair, maintenance, and safety protocols.
• Reporting & Data Utilization: Monitor and analyze data collected from operational equipment. Prepare and deliver periodic performance reports to customers and summaries to management. Maintain detailed performance logs and leverage operational data to generate run-time reports and identify process optimization opportunities.
• Installation, Commissioning & Start-Up: Lead Team’s involvement in supporting installation, commissioning and start-up activities for all product deployments. Schedule Operations team members to ensure appropriate coverage of personnel and skillsets necessary to efficiently commission new equipment and train customer Operations personnel.
• Environmental, Health and Safety (EHS): Lead and maintain company EHS program including procedures, training, and training records. Ensure all operational procedures comply with regulatory and job site requirements. Maintain the company’s compliance programs, including ISN and Veriforce accounts.
• Project Management & Cost Control: Lead installation planning and startup efforts for new equipment. Develop cost estimates, track project budgets, and ensure projects are completed within 10% of target costs. Maintain full accountability for project execution.
• Vendor Coordination & Upgrades: Work directly with vendors to troubleshoot component issues, coordinate part orders, and recommend system upgrades. Prepare business cases and value propositions for improvement initiatives.
• Standardization & Compliance: Develop and enforce standard operating procedures (SOPs) to meet technical specs, quality standards, and regulatory requirements.
• Customer Interface: Act as the operations point-of-contact for customers, leading regular meetings and maintaining strong communication on performance and support matters.
• Purchasing & Inventory: Manage procurement activities, execute purchase orders, and maintain equipment spare parts philosophy using the Central Maintenance Management System (CMMS). Ensure maintenance tasks and compliance are tracked and up to date.
• Technical Documentation: Develop and maintain all technical resources—installation guides, job books, spare parts lists, and operation & maintenance procedures.
• Failure Analysis & Continuous Improvement: Lead root cause investigations of equipment failures and safety incidents. Propose and implement corrective actions and performance improvement projects based on findings.

Education & Experience

• Bachelor’s Degree in Mechanical or Chemical Engineering.
• Minimum of 5 years of relevant work experience, including hands-on operations or field experience.

Technical Expertise

• Strong focus on data analysis and troubleshooting across system performance, operations, and design challenges.
• Proven experience participating in Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) processes.
• Working knowledge of natural gas compression and processing technologies, including:
  • Piping and compression equipment
  • Pressure swing adsorption (PSA), mechanical refrigeration, and/or cryogenic processing or fractionation
  • Piping systems, material selection, and equipment layout
• Familiarity with design and proficiency in operation of mechanical equipment; gas processing equipment and fabrication methods preferred.
• Familiarity with process simulation software for performance evaluation and process optimization.
• Ability to interpret and develop engineering and operations documentation such as:
  • Process Flow Diagrams (PFDs)
  • Piping & Instrumentation Diagrams (P&IDs)
  • Electrical Area Classifications
  • Operations and maintenance procedures
  • Maintenance schedules
• Knowledge of instrumentation and electrical (I&E) systems is a plus.
• Analytical & Problem-Solving Skills
• Demonstrated ability to identify technical issues, analyze operational data, and implement effective solutions.
• Skilled in applying structured methodologies to troubleshoot equipment and process inefficiencies.

Additional Requirements

• Experience with manufacturing processes and system acceptance testing is highly desirable.
• Excellent verbal and written communication skills, with the ability to clearly convey technical details to internal and external stakeholders.
• Capable of working independently in a hybrid work environment.
• Willingness to travel up to 50% of the time (typically around 20%).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence. 
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Microsoft applications, specifically Outlook, Microsoft Excel and Microsoft Word, and Quickbooks
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• You must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.