Job Description

The Business Analyst will be responsible for the identification of solutions to meet the business needs of both internal and external clients and stakeholders to help resolve business problems and provide business value. This candidate will specifically work within the Consumer Home Energy Cross-Functional Project Team also supporting the portfolio operations and management of initiatives across the cross functional project delivery team within Consumer Home Energy. This position will coordinate across all areas of portfolio delivery to ensure all initiatives meet PMM quality standards, assist with portfolio management including creating dashboards, managing capital budget requests, audits, training, etc. Qualified candidates will have a solid understanding of Project Management and Agile fundamentals/methodologies, experience in creating dashboards and reporting for portfolio management as well a working understanding and application of business analysis and project delivery.

Essential Duties/Responsibilities:

• Interacts with business stakeholders and subject matter experts to understand project charters and business objectives to gather, document and analyze business needs and translate to requirements for project execution.
• Manages funding and tracking of upcoming and new project requests, as well as auditing, maintaining, and reporting on data on existing projects.
• Creates management reporting and project cost reports for monthly reviews and scorecards.
• Builds dynamic project portfolio dashboards and reports through collection of data from multiple source systems, project managers and cross-functional delivery teams.
• Provides education and coaching on processes and resources for initiation of new projects.
• Maintains an organized and accessible repository of portfolio project documentation.
• Assists in developing presentations and strategies in support of the PMO and Portfolio team.
• Leads the project quality-monitoring process to effectively apply the company Project Management Methodology and enforce project standards.
• Takes responsibility for investigative work to determine the business requirements that provide value to both internal and external customers.
• Works collaboratively with management, employees, and project resources to execute on prioritized work and ensure deadlines are met with the expected level of quality.
• Builds and maintains strong relationships with all project stakeholders, including IT and business stakeholders.
• Provides level-of-effort regarding scope and complexity of business analysis deliverables and holds him/herself/themselves to the commitments made for business analysis deliverables.
• Manages requirements gathering and application gap analysis.
• Maps process in both current and future state to identify process improvements and the workflow for new or enhanced websites and applications.
• Supports project teams through all aspects of project execution including discovery, requirements gathering, user story creation, execution of testing.
• Facilitates User Acceptance Testing, including defect management.

Minimum Requirements:

• Bachelor’s degree preferred; experience may be considered in lieu of a degree.
• Minimum of 5 years of experience in analyzing and developing business processes and participating in business processes and system improvement efforts.
• Minimum of 5 years’ experience working in agile product teams or project-based teams.

Preferred Qualifications:

• Experience with utilizing project management methodologies including waterfall, scrum, and Kanban.
• Demonstrated proficiency with metrics and/or data reporting and creating dashboards.
• Demonstrated proficiency with portfolio management tool.
• Proven capability working with, presenting to and influencing senior executives.
• Ability to communicate effectively to a wide range of audiences in both written and oral form.
• Attention to detail.
• Ability to work effectively; both independently and with teams.
• Excellent problem-solving skills and ability to use good judgment to make recommendations and decisions.
• Comfortably handles risk and uncertainty.
• Ability to adapt to rapidly changing priorities.

Additional Knowledge, Skills and Abilities:

• Knowledge of project management methodologies including waterfall and agile.
• Knowledge of business analysis tools and techniques.
• Experienced user of Microsoft Excel, Word, PowerPoint, Power BI, and Visio.

Physical Requirements:

• Occasionally requires lifting as appropriate to perform duties and responsibilities.
• May require sitting for extended periods of time.