Full-time
Entry Level Data Specialist
Posted on 08 April 24 by Allie Davidson
- Houston, TX
- $22 - $24 per Hour
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Job Description
Our client is a Fortune 200 leading retail energy company focused on bringing the power of energy to people and organizations. Putting customers at the center of everything they do, they provide energy solutions to millions of people through their diverse portfolio of retail brands across North America. Take your career to the next level by working on a dynamic and innovative team that moves our world towards a sustainable energy future.Position Overview:
The Data Specialist is part of a team that is accountable for performing the day-to-day transactional activities and supporting continuous improvement projects for the data management team. They are part of a team that is accountable for complete and accurate processing of 1,000,000 transactions/month, which drives customer enrollment, billing, payment processing, and usage forecasting for 250,000 utility accounts and $6B in annual revenue. The candidate will take part, support, and maintain all operational aspects of the company’s relationships with utility trading partners and represent the company on any tariff or operational changes planned by the utilities. They will participate in these relationships as needed to help facilitate resolution of operational issues that arise with utilities in existing and new markets. These issues may be due to Utility tariff or system changes, problems, or changes of internal operating procedures which require coordination with utilities.
The successful candidate will support senior analyst in the ongoing monitoring support of quality controls designed to ensure the integrity of all data exchanges between internal and external partners. The controls framework will be updated based on consultation with other members of leadership, subject matter experts, personal knowledge base and industry best practices. The candidate should have a variety of competencies including knowledge of strong problem-solving skills, Microsoft Suite of applications and the ability to work in a team environment.
Essential Duties/Responsibilities:
- Adhere to team objectives that align to Customer Operations Management Agenda
- Create test data for testing future system enhancements to make the data management process more accurate and efficient.
- Analyze data to determine exceptions and correct data transactions that fail to load into the billing system or other applications
- Follow protocols for preventing and handling data exceptions and delays.
- Manage all inbound and outbound electronic data transactions that flow through the internal data management middleware platform.
- Analyze and correct data transactions that fail to load into the application suite.
- All other projects and duties as assigned.
Minimum Requirements:
- Bachelor’s degree in Information Technology or Business Administration is preferred
- 1 year of energy industry experience preferred
Preferred Qualifications:
- An effective communicator with excellent written, verbal and presentation skills
- Demonstrates expertise in utilizing Microsoft PowerPoint, Visio, Word, Excel - MS Access and SQL preferred
- Knowledge of flat files and EDI standards is a plus
- Flexibility and adaptability to work in a team environment
- Ability to effectively multi-task and work in a pressure paced environment