Job Description

Location: Schenectady, New York

Job Description:

We are searching for an Environmental Services Manager who will provide leadership, direction, and management oversight for the continuous improvement of the standard EVS operating model within the facility, and provide staff leadership, making sound business decisions in support of the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the day-to-day operations of the department, ensuring a consistently high level of cleanliness and aesthetics for patients, visitors, and staff. This Job is located in Schenectady, NY .

Qualifications:

• Education: High School degree or Equivalent required. Associate’s degree preferred. Certified Healthcare Environmental Services Professional (CHESP) certification preferred.
• Required- 3-5 Years in environmental services and/or acute care-related service departments.
• Required- 2 Years of Management-level experience responsible for managing operations and scheduling staff.
• Required - Proficiency in regulatory standards, including the Department of Health, The Joint Commission, and/or other regulatory agencies, to support overall compliance with standards.
• Ability to clearly and effectively articulate and present information and respond to questions from groups of managers, clients, customers, vendors, and regulatory agents.
• Exhibits excellent interpersonal and communication skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.
• Requires knowledge of Microsoft Windows applications, including MS Word, MS Excel, PowerPoint, SharePoint, and related applications.

PRIMARY RESPONSIBILITIES OF THE POSITION:

• Manages departmental budgets (e.g., capital, projects, supplies, operations).
• Ensures regulated medical waste is handled, packaged, stored, and disposed of following federal and state regulations, and appropriate documentation is maintained.
• Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products, and equipment. Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions, and/or staff engagement needs.
• Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives.
• Promotes a culture of safety, hand hygiene, and patient experience, as well as employee engagement and retention.
• Coordinates scheduling and oversees subcontractors and vendors.
• Supervises and/or performs on-call emergency services when needed.
• Compose general and technical reports.
• Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices, evidenced by proper log-ins, using applicable hardware or software, attaching files, composing appropriate email messages, and appropriately using internet browsers or sites
• Takes a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other healthcare workers.
• Participates in evaluating and making recommendations for environmental hygiene maintenance for new floor coverings, wall coverings, furnishings, and interior finishes before purchase.

Special Skills/ Equipment

• Ability to clearly and effectively articulate and present information and respond to questions from groups of managers, clients, customers, vendors, and regulatory agents.
• Exhibits excellent interpersonal and communication skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.
• Requires knowledge of Microsoft Windows applications, including MS Word, MS Excel, PowerPoint, SharePoint, and related applications.