Job Description

Enrollment & Billing Specialist – Entry Level- REMOTE

Job Type: Contract
Experience Level: Entry-Level to 2–3 Years
Industry: Healthcare / Health Insurance

Position Overview

We are seeking a detail-oriented and organized Enrollment & Billing Specialist to support membership enrollment, billing, and account reconciliation activities for a leading healthcare organization.

This position is ideal for an entry-level professional or someone with up to 2–3 years of related experience in enrollment, billing, accounting, or healthcare administration.

The ideal candidate will possess strong data entry skills, financial aptitude, customer service experience, and the ability to manage multiple tasks in a fast-paced environment. Previous healthcare operations experience is strongly preferred.

Key Responsibilities

• Process, verify, and maintain accurate membership enrollment and billing information.

• Review enrollment records, verify member eligibility, and make necessary updates to membership databases.

• Research and resolve discrepancies related to enrollment, membership, billing, and payment information.

• Perform billing, accounts receivable, payment reconciliation, and basic accounting activities.

• Respond promptly and professionally to internal and external inquiries regarding enrollment and billing issues.

• Communicate with clients, members, and internal departments to resolve account discrepancies.

• Enter, update, and maintain information across multiple enrollment and billing systems.

• Prepare and distribute membership and billing communications, documents, and materials.

• Research account issues and identify appropriate resolutions to ensure accuracy and customer satisfaction.

• Manage multiple production-oriented tasks while meeting established productivity, accuracy, and service-level expectations.

• Provide professional customer service through written communications, online inquiries, and occasional phone interactions.

• Maintain accurate records and ensure compliance with established procedures and quality standards.

• Perform additional administrative and billing-related duties as assigned.

Required Qualifications

• High School Diploma or GED – Required

• Entry-level to 2–3 years of experience in enrollment, billing, accounts receivable, data entry, or a related administrative function.

• Strong financial aptitude and basic accounting knowledge.

• Experience with billing, payment processing, or account reconciliation.

• Proficient in 10-key data entry with a high level of speed and accuracy.

• Strong attention to detail and ability to identify discrepancies in financial or membership records.

• Excellent organizational and time management skills.

• Strong customer service, communication, and problem-solving abilities.

• Ability to navigate multiple computer systems and applications simultaneously.

• Comfortable working in a fast-paced, production-driven environment.

• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.

• Ability to follow instructions, learn new processes, and work independently or as part of a team.

• Professional telephone etiquette and the ability to communicate effectively with clients and internal teams.

Preferred Qualifications

• Previous healthcare operations experience – Strongly Preferred

• Experience in health insurance enrollment, membership administration, or medical billing.

• Familiarity with healthcare eligibility, enrollment, and billing processes.

• Experience performing accounts receivable functions or payment reconciliation.

• Previous experience working with enrollment databases, billing systems, or customer account management applications.

• Experience in a high-volume data entry or transaction-processing environment.

Ideal Candidate

We are looking for an individual who is:

• Detail-oriented, accurate, and comfortable working with numbers.

• Experienced in data entry and basic financial reconciliation.

• Organized and able to balance multiple responsibilities.

• Customer-focused with strong communication skills.

• Technically proficient and comfortable learning new systems.

• Able to remain professional and composed under pressure.

• Motivated to build experience in healthcare enrollment and billing operations.

Please Note: This is an entry-level to junior-level opportunity. Candidates with 0–3 years of relevant experience are encouraged to apply. We are not seeking mid-level or senior-level professionals for this position.

Why Consider This Opportunity?

This is an excellent opportunity to gain valuable experience in healthcare administration, membership enrollment, and billing operations. The position offers hands-on exposure to healthcare financial processes, customer service, account reconciliation, and membership management within a professional team environment.

Apply today if you have strong data entry skills, attention to detail, basic accounting knowledge, and an interest in building your career in healthcare enrollment and billing!