Job Description

Reports to: Vice President Gaming Operations

Job Description: The Table Games Manager will be responsible for the operation of the pit area in accordance with applicable laws, regulations, policies, and procedures.

Job Requirements:

• Ensure all table fames dealers and supervisors comply with all pit procedures.
• Train and help develop supervisor skills.
• Observe team members performing their job duties to ensure they are trained to meet the standard required for their perspective positions.
• Meet departmental financial objectives by forecasting requirements,
• Assist with preparation of an annual budget and schedule actions,
• Ensure maximum game protection (e.g., observe assign games, analyze customer play for cheating scams and suspicious variation in play).
• Deal with difficult circumstances that arise on the gaming floor in a constructive and business-like manner, while balancing the interest of the customers, team members, and company.
• Maintain proper bank for all games within the assigned pit area.
• Oversee the operations of the assigned pit area.
• Maintain knowledge, adhere to and ensure table games team members strictly comply with table game rules/procedures and internal control.
• Assist with scheduling pit team members, address attendance, schedule and conduct meetings for dealers.,
• Maintain total understanding of procedure manual for games supervised.
• Ensure dealers rotate and that games move at an appropriate pace.
• Protect all sensitive4 equipment (e.g., cards, dice, and shoes).
• Assigned supervisors to proper areas.
• Counsel and work with dealers on procedural violations.
• Initiate and issue disciplinary action involving pit team members as necessary.
• Observe games, players, and dealers top ensure accuracy of the game and game protection.
• Analyze customer play for cheating scams and suspicious variation in play.
• Maintain understanding of pit accounting procedures and administrative tasks, (e.g., fills, credits, marker transactions, and responsibilities).
• Build relationships and loyalty with guests through sincere and meaningful interactions.
• Develop a thorough knowledge of services, room locations, amenities, surroundings.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Other duties as assigned

Education and Experience:

• Bachelor’s degree preferred or equivalent experience.
• GAMING INDUSTRY EXPERIENCE REQUIRED

Additional Requirements:

• Must be 21 years of age or older.
• Respond to common inquiries and/or complaints from guests.
• Ability to deal with inebriated customers in a courteous manner
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Excellent verbal and written communication skills.
• Must be flexible and able to work all shifts and weekends.

Required Work Cards:

• Must be registered with the Gaming Control Board
• Machinery, Work Equipment, Programs, Software, Hardware Used: