Job Description
Key Responsibilities:
Change Readiness Assessments: Conduct readiness assessments to identify potential risks and areas of resistance to change, and develop mitigation strategies.
Stakeholder Engagement: Engage with stakeholders at all levels to build support for the change, address concerns, and ensure alignment with business goals.
Training and Communication: Design and deliver training programs to equip employees with the necessary skills and knowledge to use the new SAP system, and communicate changes effectively to all stakeholders.
Resistance Management: Identify and address resistance to change, using various techniques to gain buy-in and support for the new processes and technologies.
Change Impact Assessment: Evaluate the impact of change on different departments and roles, and develop plans to mitigate negative impacts.
Change Effectiveness Measurement: Track the success of change management efforts by monitoring key metrics, such as employee adoption, proficiency, and satisfaction.
Collaboration: Work closely with project managers, business stakeholders, and other team members to ensure successful SAP implementations.
OCM Methodology: Apply structured change management methodologies and organizational development principles to ensure a systematic and effective approach to change.
Skills and Qualifications:
Change Management Expertise: Strong understanding of change management principles, methodologies, and best practices. PROSCI certification preferred.
Communication Skills: Excellent communication, interpersonal, and presentation skills.
Project Management Skills: Familiarity with project management methodologies and tools.
SAP Knowledge: Understanding of SAP systems, modules, and processes. Specific experience working with SAP's S/4 Public Cloud Professional Services Solution highly desired.
Industry Knowledge: Knowledge of the professional services industry, SAP applied Resource Related Billing scenarios strongly preferred.
Analytical Skills: Ability to analyze data, identify trends, and develop effective solutions.
Problem-Solving Skills: Ability to identify and resolve problems effectively.Adaptability: Ability to adapt to changing circumstances and priorities.Leadership Skills: Ability to lead and motivate teams.