Job Description

Leap Recruitment Partners is proud to represent a premier leader in the Canadian insurance services and claims management sector. On behalf of our valued client, we are seeking an experienced Multi-Line Claims Adjuster to join their dedicated team in British Columbia.

This is a dynamic field-based role focusing on the Lower Mainland, catering to a diverse portfolio of both personal and commercial property claims. If you are a licensed professional with a knack for technical investigation and a commitment to exceptional policyholder service, we want to hear from you.

The Role

As a Multi-Line Claims Adjuster, you will serve as the primary point of contact for complex property loss events. You will be responsible for the full lifecycle of a claim—from the initial site visit and investigation to the final settlement negotiation. This role requires a blend of technical expertise, empathy, and a proactive approach to managing various lines of insurance coverage.

Key Responsibilities

• Comprehensive Claims Management: Direct the adjustment of personal and commercial property claims, including high-value large loss files, from inception to closure.

• On-Site Investigation: Travel throughout the Lower Mainland to perform site inspections, interview relevant parties, and document the scope of damages accurately.

• Coverage Analysis: Interpret complex policy wordings to determine liability and the extent of coverage.

• Expert Collaboration: Partner with external professionals, including engineers, restoration contractors, and forensic experts, to validate loss details.

• Negotiation & Settlement: Facilitate fair and equitable resolutions with policyholders through professional negotiation.

• Technical Documentation: Produce high-quality reports and legal correspondence, including Proof of Loss, Reservation of Rights, and Critical Path letters.

• Financial Integrity: Ensure data accuracy within claims systems and manage the timely issuance of payments to vendors and insured parties.

• Risk Identification: Proactively identify opportunities for subrogation and detect potential indicators of fraudulent activity or questionable claims.

Qualifications

• Licensing: Must hold a valid Independent Adjuster’s License for the province of British Columbia.

• Education: Completion of, or active enrollment in, the Chartered Insurance Professional (CIP) designation.

• Industry Expertise: Proven experience in property and casualty insurance, specifically handling multi-line exposures.

• Field Experience: Prior experience conducting field adjustments and physical site inspections is highly preferred.

• Communication Skills: Exceptional verbal and written communication abilities, with the confidence to deliver expert advice to policyholders during stressful situations.

• Technical Knowledge: Strong understanding of current case law, industry regulations, and best practices in the BC insurance market.

Compensation & Benefits

Our client offers a highly competitive professional package designed to reward expertise, including:

• Competitive base salary.

• Comprehensive health and dental benefits.

• Company pension plan.

• Generous vacation allotment.

At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.