Job Description

Multi-Line Property Claims Adjuster

Leap Recruitment Partners is currently seeking a skilled Multi-Line Property Claims Adjuster on behalf of a prominent leader in the Canadian independent insurance adjusting sector. Our client is known for providing high-level technical expertise and exceptional service standards across the country.

The Role

This is a field-based opportunity focusing on the Greater Toronto Area (GTA). In this role, you will be responsible for the end-to-end management of both personal and commercial property claims. As a representative of our client, you will act as a critical point of contact for policyholders, ensuring that complex losses are investigated thoroughly and settled fairly.

Please note: This position requires regular travel within the GTA for site inspections and assessments.

Key Responsibilities

• Comprehensive Claims Oversight: Direct the full lifecycle of personal and commercial property claims, including high-complexity large losses, from initial intake to final resolution.

• Field Investigation: Perform detailed on-site inspections, gather evidence, and conduct interviews with involved parties to build a comprehensive loss profile.

• Technical Analysis: Determine the scope of damage and interpret specific policy language to establish accurate coverage and indemnity.

• Specialist Coordination: Liaise with a network of external experts—including engineers, contractors, and forensic specialists—to substantiate documentation and evidence.

• Negotiation & Resolution: Facilitate fair and equitable settlements through professional negotiation with policyholders and their representatives.

• Documentation & Compliance: Ensure all file activities are documented with precision, maintaining compliance with industry regulations and current case law regarding liability.

• Strategic Communication: Draft essential legal and technical correspondence, including Reservation of Rights, Proof of Loss, and Critical Path letters.

• Financial Accountability: Manage data accuracy for claims files, authorizing payments to vendors, experts, and the insured.

• Risk Mitigation: Proactively identify opportunities for subrogation, recognize potential risk hazards, and flag questionable claims for further investigation.

Qualifications

• Licensing: Must possess a valid Ontario Independent Adjuster’s License.

• Education: A Chartered Insurance Professional (CIP) designation, or active progress toward completion, is highly preferred.

• Experience: Demonstrated knowledge of the property insurance industry, specifically within multi-line exposures. Previous experience in field adjustment is considered a strong asset.

• Technical Knowledge: Deep familiarity with a wide range of property and casualty policy wordings and industry best practices.

• Communication Skills: Exceptional verbal and written communication skills are essential for managing complex negotiations and professional reporting.

Compensation & Perks

Our client provides a professional and supportive work environment along with:

• Competitive base salary.

• Comprehensive health and dental benefits.

• Secure pension plan.

• Generous paid vacation time.

At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.