Job Description

Position: PolicyCenter Business Analyst

Certifications:

• Must be Guidewire Policy Center Certified.

• ACE Certification is preferred.

Location & Work Arrangement:

• Must be able to work on-site from the Markham office (10 Aviva Way, Suite 100) a minimum of three days per week.

• This on-site requirement is subject to change.

Key Responsibilities:

• Act as a key member of the project team, contributing to planning and execution from ideation to completion.

• Collaborate on planning, prioritization, and design of projects.

• Understand and ensure the project team remains focused on solving the core business problem.

• Work with the project team to define and manage project scope.

• Document business requirements and translate them into technical requirements.

• Create, monitor, and constantly review sprint plans to identify optimization opportunities.

• Organize and lead working sessions and project update meetings across various organizational levels.

• Work closely with both business and technical team members to support project deliverables.

• Identify project issues/roadblocks and develop steps for mitigation and resolution.

• Provide feedback and recommendations on project and process improvements.

• Drive results by identifying opportunities to optimize work, remove roadblocks, and focus on outcomes that exceed stakeholder expectations and add business value.

Required Qualifications & Experience:

• 5+ years of experience as a Business Systems Analyst working on Scrum teams.

• Must be Guidewire Policy Center Certified.

• Scrum Master experience.

• 3+ years’ experience in personal insurance.

• Exceptional critical thinking, analytical, and problem-solving skills.

• Excellent planning, organization, and superior communication skills.

• Process-oriented with strong time management and prioritization skills.

• Must be a team-player, team builder, and a driver; a self-starter able to work independently.

Preferred Qualifications:

• ACE Certification.

• CIP designation or strong insurance knowledge.

• Experience working on Conversion Projects.

Additional Requirements:

• Must be willing and able to work extended hours when necessary to support critical project needs and deliverables.

• Must be customer/business-focused, results-oriented, and have strong stakeholder management skills.