Job Description
Job title: Complex Casualty Adjuster
Role type: Remote position, Permanent, full-time opportunity
We are currently recruiting for a Casualty Complex Adjuster to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.
The successful candidate investigates, evaluates, negotiates, and settles claims by telephone, correspondence and when required through mediation (virtual or in person) and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters, experts and legal council on a task basis.
Responsibilities
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles, and finalizes claims
- File diary management
- Work with manager to maintain client relations
Qualifications
- Minimum 6 years of technical claims handling experience in multiline claims, complex claim handling, legal proceedings and litigation management
- Experience with TPA and London Market claims is preferred
- Experience with D&O/E&O claims is an asset
- Post Secondary education in an insurance related field will be considered an asset
- CIP designation or working towards CIP designation is required
- Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province.
- Multiple provincial licenses is preferred. Strong computer and reporting skills including Office 365 and Windows 10
- A team player with outstanding customer service skills
- Excellent verbal and written communication skills
- Strong analytical and mathematical ability
- Able to manage multiple priorities
- Strong PC skills including application based skills
- Complete continuing education courses as required by the company, province, or professional trade association
At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.