Job Description

DEPARTMENT: Liability Claims

STATUS: Permanent

The successful individual will be responsible for investigating, negotiating and settling serious CGL and bodily injury claims. The adjuster will be responsible for direct file handling and communication with all involved parties.

Summary of Role & Responsibilities:

• Confirm valid coverage.
• Fully investigate liability losses.
• Fully investigate serious injuries & exposure.
• Provide instruction and direction to internal and external vendors i.e.: Adjusters, Legal Counsel, Engineers.
• Calculate ultimate probable exposure and reserve accordingly.
• Maintain a proactive diary system to monitor files.
• Ensure files are up to date with reserve worksheet, case law, medical and liability information.
• Mentor and coach junior adjusters.
• Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process.
• Comply with service standards as outlined in Best Practices
• Actively participate in settlement initiatives along with both private and mandatory mediations.

Required Skills and Knowledge:

• Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice.
• Experience with internal and external audits.
• Detail oriented and well-organized individual.
• Strong oral and written communication skills.
• Travel to mediations/pre-trials/trials is required.
• Superb interpersonal skills and leadership qualities/potential.
• Work well individually or as a part of a team.
• Computer literacy with strong working knowledge of Microsoft programs.

Education and Experience:

• Minimum 3-5 years of experience adjusting CGL & BI claims
• CGL experience must include a strong background in coverage (duty to defend vs. indemnify), product liability, occupier’s liability, and environmental losses.
• Experience in Municipality losses and construction wrap up an asset.
• University or College Degree
• CIP designation or working towards one

At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.