Job Description

Our client provides retail, leasing and wholesale services to various dealerships across Canada and they are looking for a Credit Investigator to come join their team. 

Type of Role: Contract (12 months)
Payrate: $20/hour
Location: Markham, ON (HYBRID) - 2 days a week onsite.

Note: Training will be completely onsite for the first 2-3 months after which it is hybrid. 

SUMMARY OF ROLE: 
Assisting the credit retail department with all duties to ensure they are able to make decisions with applications on time. 

RESPONSIBILITIES:
 Administration duties as required, data entry, investigations, restocking of supplies as needed
 Process requested investigation submitted via the operating system within a short time frame and
with accuracy
 Active within the Retail Credit phone service line queue
 Daily updates and maintenance of internal department logs and voicemail system
 Assisting customers, dealers, credit analysts, and supervisors on requests

QUALIFICATIONS: 
 University Degree or College diploma preferred
 Superior communication skills
 Microsoft Office applications: Word, Excel
 Prior inbound customer service and call center experience an asset
 Ability to work shifts between the hours of 8am to 8pm, Monday to Friday
 Ability to work occasional Saturday shifts when deemed necessary

At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.