Job Description

LRS Consulting Services is seeking a Business Analyst for a Contract-to-Hire opportunity. This role offers the chance to apply your skills in support of meaningful work for one of our client partners.

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation.

The Business Analyst will be critical in ensuring that our client’s solutions are delivered seamlessly to their customers. You will work closely with the delivery team, product managers, and clients to gather and analyze requirements, optimize delivery processes, and enhance customer satisfaction. Your insights and recommendations will directly contribute to the successful deployment and adoption of our client’s solutions.

Day to Day Responsibilities:

• Customer Requirements Analysis: Collaborate with clients and internal stakeholders to gather and document detailed customer requirements and expectations. Translate these requirements into actionable specifications for the delivery team.
• Data Analysis: Analyze customer data from core systems such as policy administration, compensation and agent management systems. Support the delivery team in their effort to integrate these core systems with our client’s platform.
• Solution Delivery Support: Work with the delivery team to ensure that solutions are implemented according to customer requirements and within agreed timelines. Monitor progress and address any issues or deviations promptly.
• Issue Resolution: Act as a point of contact for resolving any issues or challenges that arise during the delivery process. Work with cross-functional teams to find and implement solutions promptly.
• Customer Requirements Analysis: Collaborate with clients and internal stakeholders to gather and document detailed customer requirements and expectations. Translate these requirements into actionable specifications for the delivery team.
• Stakeholder Communication: Maintain clear and effective communication with clients and internal teams throughout the delivery process. Ensure that all stakeholders are informed and aligned on project status, changes, and updates.
• Quality Assurance: Collaborate with the quality assurance team to develop and execute test plans, ensuring that delivered solutions meet customer requirements and quality standards.
• Customer Training & Support: Assist in creating and delivering training materials and documentation for customers. Provide support to clients during the implementation phase and address any questions or concerns.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field
• Experience as a Business Analyst, with a focus on customer delivery or client-facing roles
• Experience in the life & annuity industry
• Experience with data analysis tools and software: SQL and Excel
• Experience with project management methodologies and tools (e.g., Agile, Scrum) is preferred
• Candidate must be able to effectively communicate in English (written & verbal)

The base range for this contract position is $60.00 - $70.00 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.

In some cases, LRS Consulting uses generative artificial intelligence (“AI”) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. If you have any questions, please contact us by clicking here.