Job Description

Find your place in the information technology industry. Add your attention to detail and organizational skills to the LRS IT Solutions team. We have more than 40 years of success as an innovative leader in the global IT industry market and we’re not ready to slow down.

You can join a team of fifty-five people working in Springfield and several other locations around the USA. In this Administration position, you will play a key role in our Springfield, IL IT Solutions office.

Core Responsibilities:

• Placing orders for clients via the appropriate distributor portals
• Setting up projects in our billing and project management systems
• Preparing orders to be billed by LRS Accounting.
• Preparing reports such as the past due invoices report
• Fielding and routing phone calls from customers and prospects when necessary

Performance Objectives:

• During your first month, learn the necessary software programs and accurately perform data entry operations, including becoming familiar with the ordering process and Dynamics CRM system.
• Accurately file various documents so they can be retrieved quickly when requested; track and maintain contract files.
• Work with the sales, technical, management and leadership teams to understand their needs.
• Work collaboratively with members of the group when asked to assist with projects.

You will be primarily responsible for handling a wide range of responsibilities. Much of your day will be spent placing orders for products and services from our distributors based upon orders from our clients. Ensuring that the order is placed correctly is essential.

Tracking the shipment of orders and ultimately providing the necessary documentation to LRS accounting to properly invoice our clients is also an important aspect of the job. You will also be responsible for managing and inputting data into our Dynamics CRM.

Duties include ordering, preparing documentation for invoicing, setting up billable services projects in our billing system, providing operational support to the team as well as administrative duties supporting the sales, technical and leadership teams.

Additional responsibilities will include creating, maintaining, and filing documents such as contracts and correspondence using such software programs as Microsoft Word, Excel, and Outlook.

This is a full-time position that is eligible for overtime compensation. There are times when work outside of normal hours will be required. Work performed outside of normal business hours can typically be performed in a work-from-home environment. You will be based in the Springfield, IL office. Benefits include Health, dental, vision, and life insurance, a 401k retirement plan, and paid time off.

Applicant Requirements:

You  must have a minimum of 5 years recent (within the past 7 years) experience in an office environment with the following:

• Microsoft Office Suite (Word, Excel, Teams), with at least 2 years in MS Office 2010.
• Assisted Management with day-to-day administrative operational issues.
• You must be able to provide two examples (from an office environment) of detail-oriented projects where you have had to prioritize and multi-task.
• You must be able to provide two examples (from an office environment) of times when you had to go above and beyond the normal call of duty.
• Effective communication and phone skills are expected.
• Experience with managed services billing will make you a stronger candidate.
• You must have permanent authorization to work in the USA for any employer. No visa sponsorships are available.

Success Keys:

Your success will be measured by your accuracy in performing the tasks listed above.

You will also need to be flexible and have an aptitude for handling ad-hoc requests for assistance.

The key to success in this position is your ability to effectively multi-task all the administrative assistant’s duties, including providing efficient, friendly, customer service to prospects, customers, and employees.

Organization Structure and Interfaces:

The LRS IT Solutions Group is based in Springfield, Illinois but serves clients nationwide. You will report to the Director - LRS IT Solutions, who reports to a Vice President that oversees the entire IT Solutions group at LRS.

For additional information about LRS, please visit jobs.lrs.com.

LRS is an equal-opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status,  gender identity, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.

Salary range: $50,000-60,000 annually plus paid overtime and full benefits. This range represents the low and high for this position. The salary will vary depending on factors including, but not limited to, experience and performance.