Job Description
The Title Administration Assistant provides administrative and customer service support to the Title Officer throughout the title process. This role assists with examining titles, researching real estate records, preparing title policies, and ensuring accurate documentation, recordation, and timely customer service.
Primary Responsibilities
- Assist the Title Officer with administrative and customer service duties related to title examinations.
- Search real estate records and compile information on mortgages and other related contracts.
- Open and set up title orders.
- Prepare title policies, including policy setup, assigning coverage, and coordinating delivery of policies and recorded documents.
- Update and revise title reports, commitments, liens, and financing statements.
- Assist with recordings and the recordation of releases of mortgages.
- Provide title policy customer service and respond to inquiries from internal and external parties.
Qualifications / Requirements
- Strong customer service skills
- Problem solving skills
- Knowledge of Microsoft Office applications (Word, Excel, Outlook)
- Knowledge of title, escrow, or real estate processes preferred.
- Strong organizational and attention-to-detail skills.
- Ability to manage multiple tasks and meet deadlines.
- Effective written and verbal communication skills.
- Proficiency with standard office and title administration systems.
Education Requirements
- High school diploma or equivalent required.
- Bachelor’s Degree in Business Administration, Economics, or a related field preferred; or Three (3) to five (5) or more years of progressively responsible experience in a real estate, title, escrow, or industry-related position.
- Experience in a real estate law firm or paralegal experience is highly desirable.
- Knowledge of real estate documentation, title policies, and recording procedures preferred.