Company Description

Krasan Consulting Services is a Chicago boutique management consulting and technology solutions integrator. As a certified BEP WBE with the State of Illinois and a certified WBE, MBE, and DBE recognized by the City of Chicago, Krasan provides complex technology solutions and services for clients in the Public and Commercial sectors. With decades of experience, Krasan specializes in end-to-end technology solutions, integration, and implementation services and is proud to enable the success of our customers.

Role Title: Senior Business Analyst

Type of contract: W2

Location: Remote  

Client: State of Illinois- Illinois Department of Innovation & Technology (DoIT)

Project Name: Migrating agency projects and platforms to incorporate the use of ID proofing technology

Job Description:

Summary

Client is seeking an experienced Senior Business Analyst to support the integration of Experian or comparable identity-verification services into enterprise web applications and digital platforms. The ideal candidate will bring strong expertise in business analysis, cybersecurity, identity and access management (IAM), fraud prevention, or digital identity initiatives, along with demonstrated Scrum Master or Iteration Lead experience in an Agile delivery environment.

In this combined role, the Senior Business Analyst will partner with business stakeholders, solution architects, developers, cybersecurity professionals, and quality assurance teams to define and validate business, functional, integration, and security requirements. The role will also lead daily sprint cadences, maintain disciplined Azure DevOps (ADO) work-item and board practices, and proactively coordinate the removal of technical impediments so developers can deliver against sprint commitments. The successful candidate will ensure that solutions meet organizational goals, privacy and security standards, applicable regulatory requirements, and NIST SP 800-63 identity-proofing guidance.

Key Responsibilities

• Requirements Elicitation and Analysis: Lead requirements-gathering sessions with business, technical, and security stakeholders to analyze business needs and document functional, nonfunctional, security, and integration requirements for enterprise identity-verification solutions.
• Identity Verification and Business Process Analysis: Analyze current-state and future-state business processes and define requirements for identity-proofing, authentication, user enrollment, account recovery, fraud prevention, exception handling, and identity-verification workflows involving Experian or comparable service providers.
• Business and Functional Documentation: Develop and maintain comprehensive business requirements, functional specifications, user stories, use cases, process flows, source-to-target data mappings, business rules, and clearly defined, testable acceptance criteria to support solution development and implementation.
• Scrum Master and Iteration Leadership: Serve as the Scrum Master / Iteration Lead for the development team; facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives; reinforce Agile practices, sprint goals, team accountability, and timely follow-through on action items.
• Azure DevOps Board Management and Sprint Visibility: Maintain strong Azure DevOps (ADO) board hygiene by ensuring user stories, tasks, defects, assignments, priorities, estimates, dependencies, acceptance criteria, and work-item statuses remain accurate and current. Monitor sprint progress, highlight risks to commitments, and provide clear updates through ADO boards, dashboards, and delivery reporting.
• Technical Impediment and Dependency Resolution: Proactively identify, track, and drive the resolution of technical blockers affecting developers during the sprint, including API integration, environment, access, vendor, and cross-team dependencies. Coordinate with architects, engineering, infrastructure, security, and other stakeholders to secure timely decisions, escalate unresolved issues, and keep work moving.
• API Integration and Data Requirements: Collaborate with solution architects, developers, and integration teams to define secure API integration requirements, including RESTful service interactions, data exchange, authentication, authorization, validation, error handling, exception processing, and integration dependencies.
• Security, Privacy, and Compliance: Partner with cybersecurity and compliance teams to document security and privacy requirements aligned with NIST SP 800-63, including personally identifiable information (PII) protection, fraud mitigation, access controls, audit logging, data retention, and applicable regulatory standards.
• Testing, Validation, and Quality Assurance: Support functional, integration, negative, security, and user acceptance testing (UAT) by developing test scenarios, validating requirements coverage, reviewing test results, coordinating defect resolution, and ensuring solutions meet defined business and security acceptance criteria.
• Stakeholder Engagement and Requirements Traceability: Facilitate stakeholder workshops, requirements reviews, and cross-functional discussions; maintain end-to-end requirements traceability; identify and assess risks, issues, dependencies, and gaps; and coordinate timely resolution throughout the software development lifecycle.
• Implementation Support and Knowledge Transfer: Support solution validation, release readiness, operational transition, and post-implementation activities by maintaining accurate documentation, communicating implementation impacts, coordinating stakeholder approvals, and facilitating knowledge transfer to business and technical support teams.

Required Skills and Qualifications

• Minimum of five (5) years of senior-level business analysis experience supporting enterprise applications or digital services, with demonstrated experience in cybersecurity, identity and access management (IAM), fraud prevention, or digital identity initiatives.
• Demonstrated experience serving as a Scrum Master or Iteration Lead for Agile software delivery teams, including facilitating daily Scrum cadences and sprint ceremonies, managing impediments, and collaborating with developers to meet iteration objectives.
• Hands-on proficiency with Azure DevOps (ADO) Boards for backlog management, work-item tracking, sprint planning, task and defect status updates, dependency management, board hygiene, and reporting on sprint execution and delivery risks.
• Demonstrated experience defining and documenting identity-proofing, authentication, user enrollment, account-recovery, fraud-prevention, and exception-handling requirements for identity-verification or related security solutions.
• Strong proficiency in requirements elicitation, business process analysis, and documentation, including business requirements, functional specifications, use cases, user stories, process flows, data mappings, nonfunctional requirements, and measurable acceptance criteria.
• Working knowledge of NIST SP 800-63 identity-proofing principles, data privacy, PII protection, security controls, fraud mitigation, audit logging, data retention, and regulatory compliance requirements.
• Experience defining requirements for secure API integrations, with a working understanding of RESTful APIs, JSON, authentication and authorization mechanisms, secure data exchange, error handling, and integration workflows.
• Demonstrated experience supporting functional, integration, negative, security, and user acceptance testing, including test scenario development, requirements validation, defect tracking, and resolution coordination.
• Strong analytical, problem-solving, and risk-assessment skills, with experience maintaining requirements traceability, identifying dependencies, evaluating business impacts, and supporting solution design and implementation decisions.
• Excellent written and verbal communication, stakeholder management, workshop facilitation, cross-functional collaboration, technical documentation, and knowledge-transfer skills, with the ability to communicate complex security and integration requirements to both business and technical audiences.

Preferred Qualifications

• Experience supporting Experian identity-verification services or comparable third-party identity-proofing and fraud-prevention solutions.
• Experience delivering cybersecurity, identity-verification, or application modernization initiatives within government agencies, financial institutions, or other highly regulated environments.
• Familiarity with OAuth 2.0, OpenID Connect (OIDC), API security practices, and enterprise identity and access management frameworks.
• Experience using Jira, Confluence, Postman, SQL, Microsoft Visio, or comparable business analysis, documentation, collaboration, and process-modeling tools.
• Experience working in Waterfall or hybrid delivery environments in addition to iterative Agile/Scrum delivery models.

Certifications

• Professional certifications such as CBAP, CCBA, PMI-PBA, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or relevant cybersecurity or identity management certifications are desirable.

Job-2270