Job Description

Position Summary:
     The Care Coordinator is a liaison responsible for supporting and assisting individuals in the IBHS Children’s Services by helping coordinate care. The Care Coordinator provides information/education, helps link/connect to needed resources, facilitates communication with partner providers/organizations, and offers encouragement to meet treatment goals with the clients and families. Care Coordinator Responsibilities: The Care Coordinator works in collaboration and continuous partnership with children, their family/caregivers, school/specialty providers and staff, and community resources in a team approach to: Coordinate Services:

• Meet with families for completion of intake.
• Communicate with and coordinate the services. Schedule and confirm evaluation/re-evaluation appointments.
• Assist families with information for medication, outpatient, neurology, etc.
• Attend evaluations (Complete Biopsychosocial Evaluation/Re-evaluation [CBE/CBR]).
• Arrange for referrals and placement to Partial Hospitalization Programs, Residential Programs, and inpatient Advocacy:
• Collaborate with service providers such as the Department of Human Services (DHS) STS Programs. Other Responsibilities:
• Complete packets to be submitted to Community Behavioral Health.
• Respond to and follow-up on issues leading to insufficient responses (from CBH) to packet submission.
• Requesting addendum.
• Home visits, as needed. Care Coordinator Skills:
• Understanding and respect for each individual’s unique path to recovery. Able to provide trauma-informed, strength-based support
• Working knowledge of the recovery/treatment system
• Demonstrate professionalism and ethical service at all times
• Able to work well independently and on teams
• Must have good verbal and written communication skills. Bi-lingual (Spanish & English) is a plus.
• Be flexible and adaptive in handling changing priorities in a fast-paced environment
• Computer literacy is essential. Must be able to effectively use electronic health records, video conferencing, email, Office products, and any other technology needed to meet job responsibilities Care Coordinator

• Minimum of a high school diploma with 12 college credits in behavioral health/human services

• Bachelor’s degree in social work, counseling, psychology, sociology, gerontology, counseling education or related degree
• At least 1-year experience in the health or human service field (behavioral health or substance use field preferred).
• Driver's license required.

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