Job Description

Customer Service Representative

Location: Tampa, FL 33607
Schedule: Monday–Friday, 7:30 a.m. – 4:30 p.m.
Pay Rate: $16–$18/hour (DOE)

Position Overview

A healthcare manufacturing facility in Tampa is seeking a Customer Service Representative to support internal teams and external customers. This role focuses on order support, communication, and ensuring a positive customer experience.

Key Responsibilities

• Answer customer inquiries via phone and email

• Process and track customer orders

• Coordinate with shipping, production, and internal departments

• Provide order status updates and resolve basic issues

• Maintain accurate customer and order records

• Support general administrative and customer service tasks

Basic Qualifications

• Previous customer service or administrative experience preferred

• Strong communication and interpersonal skills

• Comfortable working on phones and computers

• Detail-oriented with strong follow-up skills

• Ability to work in a fast-paced manufacturing environment