Job Description

Position: Medical Receptionist
Location: Wesley Chapel, FL (Windguard Circle area)
Schedule: Part-Time (20–25 hours per week)

• Full days: Monday & Friday

• Half to full day: Wednesday (flexible depending on staff needs)

• Additional hours may be needed occasionally

Pay Rate: $15–$17/hour (based on experience)

• Candidates with Medical Assistant experience may qualify for higher pay and may be considered for a dual role (Medical Assistant/Medical Receptionist).

About the Role

We are seeking a Part-Time Medical Receptionist to join a growing pediatric medical practice. The ideal candidate will bring prior medical office experience, strong communication skills, and proficiency in Electronic Medical Records (EMR). Experience with Intergy EMR is a plus.

This is an excellent opportunity for someone who enjoys working in a family-friendly environment and thrives in a fast-paced setting.

Daily Responsibilities

• Answer phones and assist patients with requests

• Schedule, reschedule, and confirm appointments

• Communicate with office staff to accommodate patients in the schedule

• Verify insurance via online portal or phone

• Prep patient charts and assist patients with portal access

• Process referral authorizations and manage medical records

• Collect co-pays, deductibles, and balances

• Support patient flow with physicians

• Manage scanning, faxes, and emails (daily checks at 10 AM & 2 PM)

• Complete daily updates and monthly reporting

Skills & Requirements

• Medical office experience required (customer service alone is not enough)

• Proficiency with EMR systems (speedy & accurate data entry required)

• Strong customer service focus and communication skills (phone & in-person)

• Team-oriented, adaptable to change, and reliable

• Flexible with scheduling (extended hours in summer months)

• Kid-friendly and able to maintain a welcoming environment

• Bilingual is a plus, but not required