Job Description

Job Title: Part-Time Investment Client Services Associate
Location: Peachtree Corners, GA (Hybrid)

Position Summary:

Are you looking for a flexible, part-time opportunity in the financial services industry? Childs Company, a well-respected and growing private wealth management firm, is seeking a Part-Time Client Services Associate to provide key support to their clients and relationship managers.

This is a fantastic opportunity for individuals seeking a role with a company that values work-life balance and offers a supportive, professional environment. Whether you are a parent, semi-retiree, or simply looking for part-time work, this could be the perfect fit! The role offers approximately 15-20 hours per week (9am-noon hours). 

Responsibilities:

Client Service Support:

• Manage incoming service requests from clients and relationship managers (e.g., account applications, custodial paperwork, money movements (wire, ACH, TOA), etc.) while delivering superior customer service.
• Promptly process client cashiering transactions, including deposits and distributions.
• Facilitate account openings, transfers, and investment funding processes, adhering closely to standardized practices and procedures while ensuring a seamless onboarding experience for clients.
• Coordinate with the broker-dealer to resolve client issues.
• Maintain up-to-date records of all transactions and communications.
• Address client concerns proactively and escalate issues when necessary.

Operations and Compliance Support:

• Ensure compliance with all regulatory requirements and company policies.
• Maintain accurate client records in CRM.
• Assist with various operations- and compliance-related tasks, including client reporting and maintaining accurate documentation for auditing purposes.
• Lead and oversee special projects as assigned, ensuring they are completed on time and within scope.
• Support the implementation of operational best practices and technology enhancements.

Qualifications and Skills:

• Relevant work experience with a wealth management firm is a must.

• In-person presence several days a week is required (hybrid schedule.
• Available to work 9am-12pm daily. 
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel is required.
• Proficiency with CRM systems (e.g. Redtail, HubSpot).
• Strong interpersonal and communication skills to provide high-touch client service.
• Detail-oriented with exceptional organizational skills.
• Must have the ability to establish priorities, identify resources, and manage multiple projects in a deadline-oriented environment.
• Experience/exposure to digital marketing a plus (website, social media, blog).

Why This Opportunity:

• Flexibility: Enjoy a part-time schedule 9am - 12pm daily (approximately 15-20 hours/week)
• Hybrid Work Arrangement: Benefit from a hybrid work model, with approximately 2-3 days of remote work per week, after initial training period. 
• Ideal for Various Needs: This role is perfect for  parents, semi-retirees, or anyone seeking a part-time position.
• Supportive Environment: Join a small, collaborative team that values its employees.
• Professional Development: Training will be provided.

Schedule:

• Part-time, 15-20 hours per week.
• Monday - Friday, 9:00 AM - 12:00 PM.

Compensation:

• $35 - $40 per hour (commensurate with experience).