Documentation Specialist

Posted on 22 November 22 by Sarah Mitchell

  • Nashville, TN/Remote
  • -

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Job Description

Documentation Specialist
(Remote/Contract Opportunity)

Our customer is a well-established financial institution headquartered in the Nashville Metropolitan area. We are actively looking for a Documentation Specialist to partner with different divisions within their Risk Management, Fraud, and Investigation organization to help notate their current security processes and procedures.

Our client’s intent for this opportunity is to organize and document their current investigative and fraud prevention procedures to help outline current processes and provide executive leadership with clear documentation. 

The ideal candidate for the Documentation Specialist opportunity thrives in a highly collaborative environment. They will guide the Fraud Prevention team through their current requirements and procedures by effectively providing a detailed written outline within the areas of Investigation, Physical Security, Corporate Real Estate, and Insurance. Our customer will communicate their end goal and why these processes need to be documented but expects the expert to organize the content and collaborate with them on what and how to get it done.
Great organizational skills and documentation coordination are critical.
Basic Financial Services and Banking knowledge is a plus. This role will report to the Director of Risk Management and interact primarily with the Operations Risk Manager and team members within the organization. The initial 3-month project scope is to support a major division of the organization but could potentially evolve to multiple divisions as you demonstrate success partnering with this initial team. This is a high priority position; the hiring manager is ready to interview and extend an offer to the ideal candidate in a timely manner.

Must Haves

  • Effective written and verbal communication skills with professional presentation
  • Experienced in writing, tracking, and reviewing documentation related to processes and procedures
  • Project Management skillset with an ability to create strong presentations to management and team
  • Talent to independently create communication plans and Product Ownership Methodologies
  • Capability to Track Documentation and develop reliable Implementation Plans
  • Capacity to work directly with Stake holders
  • Highly collaborative mindset
  • Strong understanding of Project Roadmaps
  • Financial Institution or Banking knowledge (Nice to have)

Job Information

Rate / Salary



Financial Services/Banking/Insurance


Process and Proceedures

Skills / Experience

Process documentation, Proceedures, Consultation, Communication


Not Specified

Our Reference


Job Location