Job Description

Your Next Career Move Starts Here! 

The Role: Concur Support Desk Associate

Location: Remote

Type: Contract

What You’ll Do: 

This role will serve as a member of the Concur Support Desk team. The Concur Support Desk is the central resource for questions and assistance regarding the use of the Concur Request & Expense System. This position provides exceptional customer service and acts as an expert travel expense reconciliation resource.

Position duties include:

• Ensure compliance with travel & expense policies and regulations through education efforts and will provide expert guidance on travel expense-related topics
• Respond to inquiries via phone, email, and support ticket submission
• Coordinate ad-hoc trainings or support via zoom or teams
• Responsible for ensuring travel authorizations, travel advances, and travel expense reports, including computation of expenses are accurate, timely and efficiently processed
• Assist users with preparation and review of expense reports for accuracy
• Work with constituents to solve complex travel expense reconciliation issues; ensure compliance with university travel policies and regulations through education efforts.

Required Qualifications:

• Experience with travel and expenses
• Higher education experience
• SAP Concur
• Ability to manage Zoom and Teams meetings
• Applying customer service skills
• Detail Oriented

Why Golden Technology? 

Founded in 1997, Golden Technology has grown from a two-person vision into a trusted partner for Fortune 500 clients nationwide. Along the way, we’ve built a culture centered on family, professional growth, and giving back to our communities through our Golden Community initiatives. 

Here’s what sets us apart: 

• Family-first culture that values balance and support. 

• Career development through mentorship, opportunities, and investment in our people. 

• Community impact by dedicating time, talent, and resources to the places we live and work. 

What’s In It for You 

• Exciting opportunities with innovative companies. 

• Guidance from a recruiting team with decades of experience. 

• A professional, supportive culture built on trust and collaboration. 

Ready to take the next step? 
Apply today and let’s build your brighter future together.