Job Description

Retail Area Manager – Scenthound

Location: Palm Beach County
Compensation: $65,000-$85,000 (base+bonus)

Company Overview

Scenthound is the first membership-based franchise providing affordable and accessible, wellness-focused dog care. Dogs need consistent care to keep all their parts healthy—from their Skin, Coat, Ears, Nails, and Teeth (yes, that spells SCENT). At Scenthound, we’re committed to providing every dog with the care necessary to maintain their health and keep them clean and happy.

Founded in 2015 and franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. With 150+ locations projected by the end of 2025, Scenthound is establishing itself as the leading solution for routine and preventive dog care.

Position Summary

We are hiring an Area Manager (Retail District Manager) to oversee and successfully lead multiple corporate locations. The ideal candidate has multi-unit retail management experience, thrives in a fast-paced environment, and has a proven passion for membership-based sales.

Key Responsibilities

• Oversee a region of stores to execute our business model in a safe, loving way

• Lead recruiting and onboarding efforts for store teams

• Drive membership sales through health and wellness education

• Implement profitable strategies and monitor store performance

• Hold teams accountable to reaching targeted goals

• Develop and mentor leaders within stores, creating a bench for internal promotions

• Incorporate Scenthound’s mission and core values in daily operations

• Facilitate and demonstrate training programs for staff

• Advocate for all dogs in our care and foster positive community relations

• Support customer service by empowering stores to resolve customer needs

• Ensure compliance with corporate policies and safety standards

• Conduct daily communications through meetings, huddles, and 1:1s

• Deliver timely performance evaluations to store management teams

• Perform other duties as assigned

Qualifications

• 3–5 years of multi-unit management experience (retail or restaurant preferred)

• Proven track record of generating profit across multiple locations

• Strong leadership, coaching, and mentoring skills

• Excellent communication skills, both written and verbal

• Financial acumen with P&L management experience

• Proficient computer and CRM skills (Microsoft Office, Excel, Email, Internet)

• Valid driver’s license and reliable transportation

• Flexible availability, including weekends as needed

• Ability to thrive in a fast-paced, dynamic environment

• Demonstrated integrity, initiative, and ability to build strategies and processes from the ground up

Benefits

• Health, dental, and vision insurance

• Short-term disability

• Company-paid life and AD&D insurance

• 401(k) plan with company match

• Paid time off

• Free grooming services for your dog

• Energetic, fun, and supportive work environment

• Unlimited growth potential with an expanding brand