Job Description
Staff Observability & SLO LeadFoster City, California (Onsite)
Full-time
8–10 years
Position Overview
The Staff Observability & SLO Lead will drive observability practices and service reliability across application, deployment,
and infrastructure environments. The role focuses on implementing monitoring, alerting, and Service Level Objective (SLO)
/ Service Level Indicator (SLI) frameworks; instrumenting systems with Open Telemetry; analyzing telemetry and distributed traces; and supporting deployment validation, incident response, and production reliability.
Key Responsibilities
Implement and maintain monitoring, alerting, and observability solutions using Prometheus and Grafana.
Define, implement, and support SLO/SLI frameworks to measure and improve service reliability.
Instrument applications and services using OpenTelemetry.
Use Honeycomb or other distributed tracing platforms to investigate service behavior and performance.
Analyze application, deployment, and infrastructure telemetry to identify performance issues and reliability risks.
Support canary deployment validation and provide telemetry-based input for deployment and rollback decisions.
Troubleshoot Linux and production environment issues.
Participate in incident management, conduct root cause analysis, and support corrective actions.
Collaborate with engineering, operations, and reliability teams to improve observability and service health.
Required Technical Skills
Hands-on experience with Prometheus and Grafana.
Monitoring and alerting implementation.
Service Level Objectives (SLOs) and Service Level Indicators (SLIs) frameworks.
OpenTelemetry instrumentation.
Honeycomb or other distributed tracing platforms.
Analysis of application, deployment, and infrastructure telemetry.
Canary deployment validation and rollback decision support.
Linux administration and production troubleshooting.
Incident management and root cause analysis.
Preferred Skills
Staff Observability & SLO Lead
Kubernetes observability and service health monitoring.
Reliability engineering best practices.
Experience and Work Arrangement
8–10 years of relevant professional experience.
One onsite position based in Foster City, California.