Salesforce Experience Cloud / Commerce Cloud Consultant (LATAM)
Posted on 23 October 26 by Laks
- $ - $
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Job Description
Salesforce Experience Cloud / Commerce Cloud Consultant (LATAM)6+ Months Contract
LATAM
Industry : Vehicle transportation
Experience: 10+ Years
Focus: Commerce Cloud
ROLE OVERVIEW
We are looking for a senior Salesforce consultant with hands-on delivery experience across both Experience Cloud and Commerce Cloud.
The role covers customer, partner, and self-service portals, B2B/B2C commerce, JavaScript-based storefront development, cross-cloud integration, stakeholder workshops, and team leadership in a large enterprise Salesforce environment.
KEY RESPONSIBILITIES
Lead discovery workshops and requirements discussions with business, product, UX, architecture, and technical stakeholders.
Design, configure, implement, and enhance Experience Cloud sites and portals for customer, partner, and self-service use cases.
Contribute to B2B and B2C Commerce Cloud implementations and enhancements, including storefront functionality and digital shopping experiences.
Use JavaScript and web technologies to build, customize, troubleshoot, and optimize commerce storefronts.
Work with Commerce Cloud APIs, integrations, storefront components, and front-end frameworks according to the target architecture.
Integrate Experience Cloud and Commerce Cloud with Sales Cloud, Service Cloud, identity/access solutions, product/order data, and enterprise applications.
Collaborate with UX/UI, QA, DevOps, integration, and Salesforce teams to deliver secure, scalable, accessible, and high-performing experiences.
Translate business needs into solution designs, estimates, technical specifications, implementation plans, and delivery milestones.
Support code reviews, testing, defect resolution, deployment, performance tuning, production issue investigation, team mentoring, work allocation, and delivery tracking.
REQUIRED SKILLS & EXPERIENCE
10+ years in the Salesforce ecosystem with strong hands-on enterprise delivery experience.
Demonstrated project experience with both Experience Cloud and Commerce Cloud, including clear ownership and contributions on delivered projects.
Practical knowledge of B2B/B2C commerce journeys, storefront functionality, integrations, pricing, cart/checkout, catalog/product data, and order processes.
Strong Experience Cloud architecture knowledge including portals, audiences, access control, authentication, and Salesforce CRM data integration.
Good JavaScript skills plus HTML, CSS, APIs, debugging, and modern web-development concepts relevant to Commerce Cloud.
Broad knowledge of Sales Cloud and Service Cloud and how cross-cloud processes affect digital customer experiences.
Excellent executive/client communication, stakeholder management, workshop facilitation, expectation setting, team leadership, and full US-shift availability from Ecuador.
CERTIFICATIONS
Strongly expected: Salesforce Experience Cloud Consultant and a Commerce Cloud certification aligned to the candidate’s hands-on product experience.
Strongly expected: Salesforce Sales Cloud Consultant and Service Cloud Consultant.
Good to have: architecture, platform development, integration, Data Cloud, JavaScript/web development, accessibility, security, or UX-related credentials.
PREFERRED EXPERIENCE
Enterprise-scale Experience Cloud portals and B2B/B2C Commerce Cloud delivery from discovery through go-live and support.
Complex identity/access management, integrations, product/catalog data, pricing, checkout, and order-related processes.
Agile delivery across architecture, development, QA, UX, and operations.
Awareness of current Salesforce Marketing Cloud capabilities and how marketing journeys/personalization connect with digital commerce.