Job Description
Salesforce Marketing Cloud Consultant
Location : LATAM
6 Months Contract
Experience : 10+ Years
Industry : Vehicle transportation
ROLE OVERVIEW
We are seeking an experienced Salesforce Marketing Cloud Consultant to design and optimize enterprise customer-engagement
solutions. The role requires hands-on Marketing Cloud expertise, strong cross-cloud Salesforce knowledge, client-facing consulting maturity, modern marketing-platform awareness, and leadership across discovery, architecture, delivery, and post-go-live optimization.
KEY RESPONSIBILITIES
Lead discovery sessions and stakeholder workshops focused on marketing objectives, customer journeys, campaign requirements, and business outcomes.
Design, configure, implement, and optimize Salesforce Marketing Cloud solutions for large enterprise clients.
Build and manage customer journeys, segmentation, personalization, campaigns, automated communications, tracking, and reporting.
Work with data extensions, contact/subscriber data, Automation Studio, Journey Builder, Email Studio, Contact Builder, SQL, AMPscript, SSJS, APIs, and integrations as applicable.
Assess modern Salesforce marketing capabilities including Marketing Cloud Engagement and newer Marketing Cloud Growth/Advanced offerings where relevant.
Design cross-cloud customer experiences with Sales Cloud, Service Cloud, Data Cloud, and external enterprise systems.
Define data and integration flows while considering data quality, privacy, consent, governance, and responsible use.
Provide solution leadership across requirements, architecture, estimation, planning, testing, deployment, and post-go-live optimization.
Mentor team members, review deliverables, resolve delivery issues, communicate risks/decisions, and stay current with Salesforce releases and implementation practices.
REQUIRED SKILLS & EXPERIENCE
10+ years of Salesforce, digital marketing technology, and/or enterprise customer-engagement experience with substantial hands-on Marketing Cloud delivery.
Demonstrated enterprise Marketing Cloud implementation experience with complex data, campaign, integration, and stakeholder requirements.
Strong understanding of journeys, campaign management, segmentation, personalization, automation, analytics, and reporting.
Hands-on experience with relevant Marketing Cloud tools such as Automation Studio, Journey Builder, Email Studio, Contact Builder, SQL, AMPscript, APIs, and data extensions.
Awareness of current and legacy Salesforce marketing products and the ability to explain platform differences and fit-for-purpose use cases.
Working knowledge of Sales Cloud, Service Cloud, and other Salesforce clouds for joined-up customer experiences.
Excellent communication, stakeholder management, facilitation, team leadership, troubleshooting, documentation, solution design, and full US-shift availability from Ecuador.
CERTIFICATIONS
Required: relevant Salesforce Marketing Cloud certification aligned to expertise and implementation scope (for example Marketing Cloud Administrator, Email Specialist, or Consultant).
Required: Salesforce Sales Cloud Consultant and Service Cloud Consultant.
Good to have: Data Cloud, Platform, AI, architecture, integration, analytics, or other Salesforce certifications.
PREFERRED EXPERIENCE
Enterprise Marketing Cloud implementations, migrations, or modernization initiatives.
Hands-on exposure to newer Salesforce marketing capabilities and adoption considerations.
Integration with CRM, CDP, websites, mobile apps, and third-party systems.
Multi-region or multi-brand marketing, high-volume communications, privacy/consent, data governance, and professional-services consulting.