Job Description
SAP BASIS Specialist100% Remote Position with a preference for Hybrid capabilities
Contract
KEY RESPONSIBILITIES
• Provide 24/7 on-call and after-hours support, as required.
• Lead primary SAP BASIS administration for major enterprise applications.
• Provide secondary administration support for other enterprise applications.
• Troubleshoot and resolve system issues, acting as the primary point of contact.
• Work closely with analysts and technical teams to resolve system outages or performance issues.
• Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
• Perform OS, application, database, and client tool patching and migrations.
• Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
• Configure systems and applications technically, ensuring alignment with standards.
• Ensure application availability per Service Level Agreements.
• Perform system sizing and capacity planning.
• Act as vendor liaison for bug fixes, licensing, and maintenance.
• Report to client management with status updates, issues, and progress.
• Interface with business units and application users for support and troubleshooting.
• Install new application releases and version upgrades.
• Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
• Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
• Manage application security, including user administration.
• Provide desktop support and coordinate or deliver user training as needed.
• Evaluate software and hardware and provide technical recommendations.
• Automate tasks and streamline administrative processes in collaboration with IT and support teams.
• Coordinate application support with other resources (security, network, operations, application development).
• Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
• Participate in disaster recovery planning, testing, and documentation.
• Maintain fault tolerance and disaster recovery plans for SAP systems.
MANDATORY REQUIREMENTS
• Five (5) years as SAP BASIS supporting SAP ABAP and JAVA systems.
• Three (3) years supporting S/4 HANA, C/4 HANA, SuccessFactors, SAP BTP technology (cloud connector, cloud integration, Fiori, UI5, SAP HANA).
• Experience supporting at least two (2) major SAP implementations or upgrade projects, including S/4HANA migration using selective data transition and SAP RISE support.
• Able to provide remote on-call support outside of regular work hours which may include nights and weekends.
Experience:
• High school diploma or equivalent.
• Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications, including SAP BASIS.
• Must have experience in administration of SAP and non-SAP enterprise solutions (installation, setup, patching, troubleshooting, documentation, coordination).
• Must have experience in SAP system design, configuration, and functionality.
• Must have experience in system’s development lifecycle, data modeling, and complex technical issue resolution.
• Must have experience in data maintenance, retrieval, and operating systems (UNIX, Linux, Windows, AIX).
• Must have experience in all these areas. SAP ECC6, S/4 HANA, BW/BI, CRM, BOBJ, PO, BPC, HANA, C/4 HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, SAC, BDC, Datasphere, Solution Manager.
DESIRABLE QUALIFICATIONS
• Able to work hybrid every Tuesday onsite. This only qualifies for resources residing within a 2-hour drive (100-mile radius) from client’s Headquarters location in Sacramento, CA.
• Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with technical environment
• Bachelor's degree in Computer Science, MIS, or related field from an accredited institution, or equivalent experience.
• Deep knowledge of SAP cloud offerings and hyperscale.
• Expert use of Solution Manager for monitoring and project documentation.
• Proficiency in SAP system refresh processes (native SAP and tools such as LAMA, SAP PCA).
• Administration experience for NetWeaver Java solutions (NWDI, EP 7.0, Adobe Document Services, PO, Web Dispatcher, SLD).
• Experience with SAP change management (CTS+, non-ABAP and cloud solutions).
• SAP system administration in DB2/AIX, RHEL environments