HR & Operations Specialist (Dual Jurisdiction: US/India)

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Job Description

Title: HR & Operations Specialist (Dual Jurisdiction: US/India)
Location: Remote (India-based)
Reports to: HR/Office Manager

Note: If you are interested, please apply with a cover letter and resume.

If you are someone who is patient, meticulous, good with numbers and genuinely enjoys working with people, you may be a great fit for this role. If you take pride in reading through contracts, spotting inconsistencies, keeping processes clean and staying two steps ahead, this position will feel natural to you. This role is ideal for someone who learns quickly, thrives in a fast-paced environment and finds satisfaction in ensuring nothing is missed.

About the Role
We are seeking a sharp, proactive mid-level HR & Operations Specialist to support a fast-paced HR/Office Manager in managing a distributed workforce across the United States and India. This position requires a true quick study who can work independently, solve problems with minimal guidance, and follow established processes consistently. Success in this role comes from being resourceful, highly organized and able to anticipate needs before they are communicated.

Key Responsibilities
1) Contract Drafting & Document Support
 Draft, edit, and proofread Sales, Vendor, Employment and contractor agreements
 Ensure contracts reflect appropriate U.S. and India legal considerations
 Maintain organized records of contract versions, signatures and approval status
 Spot inconsistencies, missing details, misaligned terms and formatting issues before finalization
2) Compliance Management (US + India)
 Support compliance with relevant U.S. federal/state requirements and Indian labor standards
 Maintain 100% compliant digital employee files (offer letters, tax forms, policy acknowledgements, etc.)
 Assist in vendor onboarding compliance (W-9/W-8, COIs, agreements, supporting docs)
 Track and maintain compliance deadlines and renewals (agreements, renewals, registrations, etc.)
3) HR Administration/Employee Lifecycle
 Support onboarding/offboarding workflows for U.S. and India-based staff/contractors
 Maintain and update required documentation and approvals
 Coordinate HR tasks related to attendance, leave tracking and internal employee communication
 Ensure high accountability with internal HR workflows (no missing steps)
4) Operations & Data Entry (Accuracy Required)
 Maintain and update records in Tracker and internal databases/systems
 Ensure accurate and timely updates to:
o Employee and candidate records
o Client/vendor records
o Contract status, compliance tracking and workflow steps
 Identify duplicates, inconsistencies and missing information proactively
5) AI & Tech Integration
 Proactively use AI tools and automation to improve speed, accuracy and output quality

 Proficient in Microsoft Office and Google Workspace, including:
o Excel/Google Sheets (advanced formatting, formulas, reporting support)
o Word/Google Docs (templates, formatting, redlines, contract cleanup)
o PowerPoint/Google Slides (creating polished presentations, proposal decks, formatting,
cleanup, and branding consistency)
o Shared drives, permissions, and file management
 Suggest improvements to reduce manual work while maintaining compliance and confidentiality
6) Communication & Administrative Support
 Draft professional emails, IMs, and formal correspondence on behalf of management
 Act as a gatekeeper for the HR/Office Manager by ensuring:
o Follow-ups are never missed
o Deadlines are tracked
o Tasks are closed properly
 Coordinate reminders, requests and process updates for stakeholders

Qualifications
Required
 Experience: 3–5 years in HR Operations, HR Admin, Staffing Ops or similar operational HR
support role
 Legal/Compliance Knowledge: Working understanding of HR compliance practices in India, plus ability to learn and follow U.S. compliance requirements
 Technology Skills: Strong proficiency with Microsoft Office and Google Workspace
 Accuracy Standards: Strong attention to detail and ability to deliver work without errors
 Professional Writing Skills: Ability to draft clean, professional, clear emails and documents

Preferred
 Experience supporting U.S. based staffing, recruitment or HR operations
 Experience with ATS/HRIS systems (Tracker experience a major plus)
 Familiarity with document redlining, agreements and business contracts
Success Traits
 Extremely organized and detail-oriented
 Able to work independently
 Learns processes quickly and follows SOPs consistently
 Proactive communicator (does not wait until issues become urgent)
 Strong sense of urgency and accountability
 Comfortable supporting a manager with high standards and a “do it right the first time”
expectation

Work Expectations
 Must be able to work during U.S. Central Time business hours
 Must maintain strict confidentiality and professionalism due to sensitive HR, compliance, and
payroll-related information

Job Information

Rate / Salary

$ - $

Sector

Not Specified