Job Description
ENDPOINT SUPPORT TECHNICIAN – 100% ONSITE
Sacramento, California
Contract
Mandatory Requirements
• Must have a minimum of 2 years of experience delivering a fully functional and operationalized solution
• Must have provided technical support in the last 3 years.
• Must have experience in troubleshooting and working with Windows 11
• Must have a minimum of 2 years of experience supporting desktops, laptops, tablets in an enterprise domain
• Must have a minimum of 2 years of experience with Windows operating systems and user profile support
• Must have a minimum of 2 years of imaging experience.
• Must have experience installing, maintaining, diagnosing, and preparing computer hardware, printers, plotters, and related peripherals using Microsoft software in a networked environment.
• Must have OS & Computer Hardware Lifecycle Replacement
• Must have accessibility to a vehicle to fulfil travel requirements between Client’s Headquarters and client’s East Campus location; both are in Sacramento, 7.4 miles apart.
Desirable Qualifications
• CompTIA Technician
• ServiceNow experience
• Software Installs experience
• Experience with diagnoses, research and resolve computer software issues