Senior Voice Engineer

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Job Description

Senior Voice Engineer
Scott Air Force Base - Scott AFB, IL
Full Time

Description
Overview of position:
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.

Responsibilities:
 Responsible for implementation and technical support of Cisco Unified Communications related technologies
 2nd and 3rd level support of existing systems
 Provide installation, transition, and cutover of components of the systems
 Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
 Test and Integration
 Gather trend analysis data on systems, and provide input for resource planning
 Provide real-time usable statistics to aid with troubleshooting
 Upgrades to all supported VoIP / UC systems
 Monitoring of Managed Services UC customers via 3rd party network monitoring software
 Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
 Perform other Voice technology-related duties as assigned

Qualifications
Experience/Skills:
 5+ years as a Cisco Voice Engineer
 CUCM/Unified Communications
 Cisco Unity
 UCCX Scripting
 Routing/Switching

Education:
 BA/BS

Certifications:
 IAT II certification required
 CCNP Collaboration

Clearance:
 A Top Secret clearance is required to be considered for the position.
 Must be a US Citizen and pass a background check.
 Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the
client

Job Information

Rate / Salary

$ - $

Sector

Not Specified