Job Title: Medical Receptionist (with AR/Billing Experience)

Position Summary
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our small doctor’s office. This role is responsible for managing the front desk, providing excellent patient service, and supporting the office with basic accounts receivable (AR) and billing tasks. The ideal candidate will be comfortable working in a small office environment where teamwork, flexibility, and reliability are essential.

Key Responsibilities
Front Desk & Patient Support

• Greet patients and visitors in a professional and welcoming manner
• Answer and direct phone calls and respond to patient inquiries
• Schedule, confirm, and manage patient appointments
• Check patients in and out, including collecting copays and updating patient information
• Maintain accurate patient records in the electronic medical records (EMR) system
• Ensure the front desk area remains organized and presentable

Billing & Accounts Receivable Support

• Assist with medical billing tasks including verifying insurance information
• Process patient payments and post payments accurately
• Follow up on outstanding balances and assist with AR collections
• Support insurance claim follow-ups as needed
• Maintain accurate billing records and documentation

Qualifications

• 1–3 years of experience as a medical receptionist or in a healthcare office setting
• Some experience with medical billing and/or accounts receivable preferred
• Familiarity with EMR systems and basic office software (Microsoft Office, scheduling systems, etc.)
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work effectively in a small office environment

Preferred Skills

• Knowledge of insurance verification and patient payment processes
• Experience working in a small or private medical practice
• Comfortable handling confidential patient information in accordance with HIPAA guidelines

Work Environment

• Small, team-oriented doctor’s office
• In-office position (not remote)
• Friendly and patient-focused work environment